Sean H Ddy

Permanent deletion of player accounts

Updated by user Jul 28, 2023

I have filed a claim with the Better Business Bureau with no response given other than contacting customer support which refuses to assist in my issue. I have sent proof of privacy violations as well with links to a blog called that published my real name as well as a YouTube channel of another user who published private messages.

They considered that as not being enough proof. Absolutely unacceptable.

Original review Jul 28, 2023
Phone call goes to the Billing line, there is no direct number for customer support issues. Person who answered the phone was very polite, claimed that my ticket would be responded to but it has been days without a response still from the support team. All I want is for my accounts to be deleted from their platform, why is that so difficult to do?
View full review
  • Unsafe environment for players
  • Nonexistent customer service

Preferred solution: Permanent deletion of my accounts and all forum posts from my accounts on their platform.

User's recommendation: Avoid this gaming platform at all cost, customer service is nonexistent

map-marker Richmond, Virginia

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