Timothy L Kun

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Poor roadside/ towing service

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Towing service not able to tow Lincoln Navigator to dealer because of lack of correct towing equipment. No wheel lift towing truck. Tow service never came on June 12,2024 after many requests for service.
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Preferred solution: Apology

User's recommendation: Be careful buying expensive luxury trucks.

Connor R Aty

Refused Claim

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Purchased a plan for my son a first time car buyer, engine and transmission coverage. It was a high mile car but contact was sold. One year down the road the transmission went. Ford Lincoln Protect denied the claim due to low fluid, pre-existing issue. Its an older car that is what the warranty is for! No puddles of oil while parked in the driveway. I feel Craig from FLP used this an out to void the warranty. Might as well toss the warranty paperwork. If there is an engine problem I'm sure we will get the same pre-existing issue line.
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Loss:
$6500

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your money on a warranty for the drivetrain on a used car. Repairs will not be paid due to pre-existing condition.

Anonymous
map-marker Bethpage, New York

Lincoln Protect Protection Plan Review

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If you buy the LINCOLN ESP extended service plan, than you hit your head on the wall. It is a SCAM. Avoid!
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Reason of review:
Not as described/ advertised

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