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Lincoln Protect

Lincoln Protect

lincolnprotect.lincoln.com
What is your customer experience with Lincoln Protect?

Lincoln Protect Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lincoln Protect has a 1.0 star rating from 2 customer reviews; consumers are mostly dissatisfied. Recent recommendations warn against buying expensive luxury trucks and drivetrain warranties. Complaints focus on customer service, towing failures, denied claims, and high price levels.

Positive Feedback

Limited positive notes that engine and transmission coverage was offered to buyers, though satisfaction is not reported.

Negative Feedback / Risk Areas

  • Towing service failures and lack of proper equipment led to stranded vehicles.
  • Denied claims citing pre-existing conditions left buyers frustrated and alleging Lincoln Protect customer complaints about claim handling.
  • Perceptions of high price and refund or billing issues; some call plans a scam.

Key Takeaways for Future Customers

  • Read Lincoln Protect reviews before buying and verify exact coverage limits and exclusions.
  • Confirm roadside and towing capabilities and ask about billing, refunds, subscriptions, auto-ship, or membership terms.
  • Document vehicle condition and ask how claim disputes are handled given reported customer service problems.
View full overview ›

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Timothy L Kun

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Verified Reviewer

Poor roadside/ towing service

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AI Highlights
  • - Equipment lacking; tow service could not tow Lincoln Navigator.
  • - The tow service never arrived on Jun 12, 2024 after many requests.

Towing service not able to tow Lincoln Navigator to dealer because of lack of correct towing equipment. No wheel lift towing truck. Tow service never came on June 12,2024 after many requests for service.

Preferred solution: Apology

User's recommendation: Be careful buying expensive luxury trucks.

View full review
Connor R Aty

Refused Claim

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AI Highlights
  • - Plan covered engine and transmission for my son's first car; a year later transmission failed and claim was denied for low fluid.

Purchased a plan for my son a first time car buyer, engine and transmission coverage. It was a high mile car but contact was sold.

One year down the road the transmission went. Ford Lincoln Protect denied the claim due to low fluid, pre-existing issue. Its an older car that is what the warranty is for! No puddles of oil while parked in the driveway.

I feel Craig from FLP used this an out to void the warranty.

Might as well toss the warranty paperwork. If there is an engine problem I'm sure we will get the same pre-existing issue line.

Loss:
$6500

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your money on a warranty for the drivetrain on a used car. Repairs will not be paid due to pre-existing condition.

View full review
Anonymous
map-marker Westbury, New York

Lincoln Protect Protection Plan Review

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If you buy the LINCOLN ESP extended service plan, than you hit your head on the wall. It is a SCAM.

Avoid!

Reason of review:
Not as described/ advertised
View full review

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