This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Credit Denial a Month after Credit Approval

Around April 20, 2020 my wife and I decided to purchase a new 2020 Lincoln Reserve AWD Corsair and ran a credit application through Lincoln Automotive Financial Services and were approved for up to $58,000 for 72 months, so we moved forward with the purchase of the vehicle through a local Houston Lincoln Dealership. The Dealership delivered the our new Lincoln Corsair to our home before the end of April 2020, and we wrote a check at that time for a down payment, taxes and registration fees, paid cash for a 4 year 60,000 mile Service Agreement and paid cash for our insurance for the remainder of the year. About two or three weeks after taking possession of the vehicle we had protective film installed on the front end for a cost of $630. On May 28, 2020 my wife and I each received a letter from Lincoln Automotive Financial Services that stated, "We regret at this time we are unable to grant the credit you requested." We were both in shock, considering we both have excellent credit scores around 830 to 850 depending which credit reporting Agency you look at and the end of February 2020, paid off our home which is worth close to $300,000, and we have no major debt. We have since contacted Lincoln Executive Offices in Michigan and filed a complaint and now want Lincoln to take this vehicle back based on their letters denying us credit which we feel voids our contract and we also are requesting reimbursement for all expenses between $5,000 to $6,000. A Lincoln Supervisor called us Friday May 29, 2020 and it was difficult to understand her and she continued to have this extremely loud typing going on while we attempted to talk. We have also filed a complaint to Ford in Michigan as well on May 30, 2020. We now feel Lincoln and or Ford Motor Company has tarnished our good names and reputation and our credit worthiness and this may be considered slander as well. We no longer want the vehicle since Lincoln has determined we are not credit worthy.

User's recommendation: Let a new car Dealership run your credit application.

View full review
ID
#1958765 Review #1958765 is a subjective opinion of poster.
Location
Houston, Texas
Service
Lincoln Automotive Financial Services Customer Care

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article