Product: Limelight By Alcone Customer Care Clear all filters (15 of 15 reviews match)
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1.0
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Am I the only person who saw how the company paid the bg's early so they could subscribe to that so called Amazebox? The beauty guides are so blind I feel sorry for them. The ones on the bottom probably on got paid $38 and then was munipulated into subscribing into a...
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5 comments
Anonymous
#1700151

Did you see what came in the "Amazebox" 3 freaking products 2 of which were tiny samples. No thank you.

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Review
#1553553 Review #1553553 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Poor customer service

LimeLife by Alcone in Spokane, Washington - They are awesome company to work for. And they have really made my day so much better.

This was my first time calling them about a missing bulk order and they were amazing about replacing everything for me. I’m happy that I am a Limelife Beauty Guide and they really took good care of my problem.
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Review
#1544438 Review #1544438 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Good customer service

LimeLife by Alcone - Awful company, horrible ethics, unfair unjust discriminating business practices

1.0
Details
I had a horrible experience with limelife and they won’t refund my money even though I tried to contact them in the required time to get a refund but they were slow to getting back to me and by that time it was too late. I will never purchase from them and I will recommend to my friends and family and any one else I know to stay away from this joke of a company. They take products from other companies and resell them with different names and a much higher price. Such garbage.
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Review
#1492515 Review #1492515 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Return, Exchange or Cancellation Policy
2.8
Details
I literally ordered a kit that came with the cleanser, moisturizer and a mask. I intended to order the masque of zen but ordered the skin polish instead. Well I didn’t realize you can’t just send back one item of a “collection” even though they do sell those collection...
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3 comments
Anonymous
#1636572

That is highly unfortunate that this happened to you. Have you talked to your beauty guide?! If you were my customer Id immediately send you the right Collection and have you send the wrong items to me at my expense.

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Review
#1385532 Review #1385532 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care

Limelight By Alcone - Great experience. Repeat customer

I love the quality of limelight and the ease of purchase. All inquiries and questions are answered promptly.
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Review
#1348066 Review #1348066 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Good customer service

Limelight By Alcone in Smithtown, New York - Horrible Customer Service

1.8
Details
I ordered the dream clean face wash a little over a month ago but ended up not liking it. It was too harsh for my face. So, I sent it back with the exchange form included in the package to exchange it for the quench cleanse. I sent it off less than 30 days after I had received it, and I tracked my package and it told me it was delivered on April 30th. I haven't heard anything back from them telling me my new face wash is being sent to me. I emailed them last Monday and this previous Monday about it and haven't gotten a reply, I also have called them and every time I am left on hold for a while. I left a message and a phone number to call me back at and have not yet heard anything from them. Their customer service is horrible. I also know a few people who ordered their concealer and they keep pushing the shipping date back. I feel like they are way over their heads in this business.
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2 comments
Anonymous
#1497001

doTerra has an awesome skincare line plus essential oils if you grow tired of this tired company ‘lielife’

Anonymous
#1496016

I was with this company during 2017 and, even though a lot of their products are good quality, it's not worth their aweful customer service. You might as well consider it a loss. I replaced their products with other better companies.

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Review
#1257064 Review #1257064 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$36
Preferred solution
Deliver product or service ordered

Limelight By Alcone - Limelight customer service lied

1.0
Details
Three calls were made to track an order that was paided extra for . First call was told order would be at her doorstep by this Tuesday . Second call was told there was no way to find this out but not to worrry that it would be there due to paying extra . This morning finds out it has not been shipped . Called before ordering and was advised to pay for quicker shipping so I did . She told me I would deffinately receive this order before going out of town . The communication with LIMELIGHT is just not right to be lied to over and over. So very sad due to finding out people who did not pay extra received there orders before me . There is no excuse for this . Extremely dissatisfied customer
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Review
#1256224 Review #1256224 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Order processing issue

Limelight By Alcone - Bullying by fellow “Beauty Guides”

I joined Limelight for a huge cost of $185. I was so excited but when I started asking questions to the beauty guides in charge of me (I thought I could be my own boss??) it really hurt. I wouldn’t suggest selling their product to anyone. Also, bc I haven’t made $5000 in sales my friend in the UK who tried to purchase $500 worth of their stuff was turned away and was asked to purchase through Ashley Delph. She’s as fake as they come. This company is garbage.
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2 comments
Anonymous
#1502884

Sorry to hear this! I have been with the company 2 short months and have had great success. It’s all about how you work it.

Anonymous
#1533013
@Anonymous

Some people aren’t willing to lie

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Review
#1255206 Review #1255206 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Poor customer service

Limelight By Alcone - Very good

Directed to me the correct number to call.
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Review
#1246918 Review #1246918 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Good customer service

Contact Limelight By Alcone Customer Service

Mailing Address:
LimeLight by Alcone
5-45 49th Ave
Long Island City, New York 11101
United States
Phone:
(844) 232-6294
All Limelight By Alcone Contacts

Limelight By Alcone - Scam!!

1.5
Details
I recieved my product and as soon as it came in, i realized it didnt match. I asked to exchange it and was lied to and told i would recieve a shiplling label etc...(they dont even provide shiping labels anyway. After that i was ignored for weeks. After the "beauty guide" had been lying to me i contacted the compay by email to figure out a return. It took several days to get a response. They asked for my order number and i provided it. They called today on a friday while i was working( not sure why theh couldnt email) and told me it had to be shipped by sunday.... Um thanks thats actually impossible to do. It seems like a scam. They just didnt want to return the product.
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2 comments
Aspire2Inspire
#1450246

Limelight by Alcone offers a full 30 day money back guarantee. It sounds like you didn't make the 30 day deadline which is why customer care stated you had until "Sunday".

I've had zero issues on returning anything which has only been once... but the 30 day guarantee is there with no questions asked.

Anonymous
#1451259
@Aspire2Inspire

I actually told my beauty guide the day I recieved the product that I wanted to return. She told me she had a shipping label and kept putting it kff. That's a lie, you pay return shipping.

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Review
#1206865 Review #1206865 is a subjective opinion of poster.
Service
Limelight By Alcone Customer Care
Reason of review
Return, Exchange or Cancellation Policy