
Limelight By Alcone Reviews and Complaints
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Limelight By Alcone review in Smithtown, New York: Horrible Customer Service
I ordered the dream clean face wash a little over a month ago but ended up not liking it. It was too harsh for my face. So, I sent it back with the exchange form included in the package to exchange it for the quench cleanse. I sent it off less than 30 days after I had received it, and I tracked my package and it told me it was delivered on April 30th. I haven't heard anything back from them telling me my new face wash is being sent to me. I emailed them last Monday and this previous Monday about it and haven't gotten a reply, I also have called them and every time I am left on hold for a while. I left a message and a phone number to call me back at and have not yet heard anything from them. Their customer service is horrible. I also know a few people who ordered their concealer and they keep pushing the shipping date back. I feel like they are way over their heads in this business.
2 comments
Review
Service
Limelight By Alcone Customer Care
Cons
- Customer service
Reason of review
Poor customer service
Loss
$36
Preferred solution
Deliver product or service ordered
Limelight By Alcone review: Yes and No
I love the skin care line. What’s not so great is you have to guess from online pics what colors are like...not good. I ordered blush and it was NO PIGMENT only glowing sheer I don’t even know what, but it certainly wasn’t blush! I’ll be sending it back. Lipsticks and glosses, meh...blush meh....BUT is the face wash, moisturizer are amazing, plus they use all natural everything. I LOVE their mascara. Nothing else in my opinion is worth ordering as you really need so see the colors in person to make a purchase that you’ll be pleased with. Don’t like that there’s little to no product description.
Review
Product
Limelight By Alcone Lip Gloss
Reason of review
Not as described/ advertised
Limelight By Alcone review: Scam!!
I recieved my product and as soon as it came in, i realized it didnt match. I asked to exchange it and was lied to and told i would recieve a shiplling label etc...(they dont even provide shiping labels anyway. After that i was ignored for weeks. After the "beauty guide" had been lying to me i contacted the compay by email to figure out a return. It took several days to get a response. They asked for my order number and i provided it. They called today on a friday while i was working( not sure why theh couldnt email) and told me it had to be shipped by sunday.... Um thanks thats actually impossible to do. It seems like a scam. They just didnt want to return the product.
2 comments
Review
Service
Limelight By Alcone Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Yesterday our CEO told us about the details of our global expansion w/the help of the partnership of L'Occitane (they own 60% now). As it was building excitement about hearing where we were going & when, sounded great until they told us that there will 2 launches per...
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34 comments
The requirements you listed are incorrect. The requirement was $5000 in lifetime sales, not monthly sales. Recruiting was opened in a stagger pattern, with those meeting the requirements able to recruit first, not exclusively.
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Review
Cons
- Corporate policies
- Executive beauty guides
- Beauty guides
Reason of review
Work Experience or Job Application
Tags
Limelight By Alcone review: Allergic reaction
I just tried their gentle moisturizer and it irritated my skin instantly. Itching, red, hives. Not pleasant. I have also tried the foundation and it was also garbage.
7 comments
Review
Product
Limelight By Alcone Foundation
Reason of review
Bad quality
Limelight By Alcone review: Okay product, overpriced, *** team leaders
I did limelight for a little bit and has a bad experience. People on my team and not on my team were kind of rude. Any way, I quit quickly but what I found out is they are price gouging their products. You can find the exact same foundation from RCMA website for $23 and more in the tin than you can get from them for $36. That’s a $13 dollar increase in price for less product. I’m not sure about other products they seem a little better, eye shadow seems over priced too. You can get Lorac or morphe shadows for a way better deal and they are just as pigmented. Also their shipping times suck. They strive to be a professional brand, than get professional and get people’s product to them.
14 comments
Review
Product
Limelight By Alcone Foundation
Reason of review
Pricing issue
Limelight By Alcone review: Eyeshadows and concealer allergy
Both the concealer and eye shadow gave me awful, red blisters on eye area. Was really disappointed as I thought this was higher quality makeup. I'll be going back to my former makeup line, needless to say! You get what you pay for I guess.
3 comments
Review
Product
Limelight By Alcone Concealer
Reason of review
Bad quality
Limelight By Alcone review: Watch OUT!!!
So this is the deal. The shipments are late because majority of the products aren't ordered in a timely manner. Express orders, and orders over $200 be missing products and everything. How do I know, because I am a former employee. The managers have absolutely no structure. They hire and give sell employees dreams. There is absolutely no room for growth. I use to process orders that was to be shipped out in March in May. Mind you, some of the orders was express. It takes almost two to three months for some of those products to come and customers orders are then put on back order and/or shipped without the product that they ordered. The management they have in place now allow some employees to come into work and leave whenever they please. I know some folks who are still there who are seeking work elsewhere because they also have been lied to as well. I hope all you folks receive your shipments in a timely manner. Oops!!! I think the reason it takes so long because it is being manufactured straight out of China.
8 comments
Review
Limelight By Alcone review: Shipping time
Decided to use free shipping. Ordered April 1st and still have not receive a ship date! First time trying the products & even if I like what I ordered will not use. Because making customers wait three wks for free shipping is Bad Business!
Review
Service
Limelight By Alcone Shipping Service
Reason of review
Problem with delivery
Limelight By Alcone review in Smithtown, New York: Lip color/Gloss - poor quality
Besides the fact that it took over 3 weeks to get a tube of lip color and lip gloss, they do not answer emails...or if they do it's 2 weeks later. I have spent hours waiting on hold when i tried calling. The direct consultant/friend who I purchased thru was very helpful & apologetic for shipping delay, but apparently she and I have totally different lip color expectations. If you are looking for lip color that stays on, this is not for you. Does not compare in any way to Lipsense or even Cover Girl Super Stay 24. Even applying only one thin coat, it comes off on your straw, the side of you glass/cup, your finger (if you touch your lips) etc. I had to reapply immediately each time after drinking, eating, etc. This is not a Color-fast/long lasting product. Even worse with the gloss that is sold to go with it. Application is thick and fudgy...not smooth. I was dissatisfied despite trying different things recommended to me by the consultant and ended up returning within my 30 days for full refund - which is still pending. I wish the product had lived up to what i was expecting based upon the information I gathered provided prior to purchase. Will not be purchasing further Limelight product.
8 comments
Review
Product
Limelight By Alcone Enduring Lip Color Lip Gloss
Pros
- Direct local distributor
Cons
- Product not as described
Reason of review
Not as described/ advertised
Loss
$45
Preferred solution
Full refund
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doTerra has an awesome skincare line plus essential oils if you grow tired of this tired company ‘lielife’
I was with this company during 2017 and, even though a lot of their products are good quality, it's not worth their aweful customer service. You might as well consider it a loss. I replaced their products with other better companies.