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Lime Micromobility

Lime Micromobility

www.li.me
What is your customer experience with Lime Micromobility?

Lime Micromobility Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lime Micromobility has 3.7 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Convenient, Fun with friends.
    Cons: Bad customer service, Disrespectful, Ignorance.

  • Recent recommendations regarding this business are as follows: "Resourceful and fun", "Don’t use Lime. They don’t care enough about you! It can happen to me, so it can happen to you as well".

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Shanel Pzo
map-marker Buena Park, California

Overcharged

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I did a group ride and when I ended it, the app showed me that both rides ended. In reality only one ride ended and I was overcharged for the second one. I contacted support and they completely helped me out by getting my money back and informing me that theyre 24 hours and even during a ride they can be reached to assist with ending rides.

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User's recommendation: Resourceful and fun

Nhi P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaining about security issue = have your account deleted?

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I was a Lime user. During August 12, 2020, I noticed unauthorized usages on my Lime account (activities happened in the Europe while I was in TX, USA).

I emailed customer service to report the issue, they didn't resolve the problem. After I pointed out the security issue I had with my Lime account and waited for them to answer, I now (August 26, 2020) realized they didn't answer my complaint and also my account was gone including any balance left in it.

Read more my Twitter thread.

I want an answer!! https://twitter.com/nhinpham479/status/129854****79164****?s=21

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Pros:
  • Fun with friends
  • Convenient
Cons:
  • Disrespectful
  • Ignorance
  • Bad customer service

Preferred solution: Let the company propose a solution

User's recommendation: Don’t use Lime. They don’t care enough about you! It can happen to me, so it can happen to you as well

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