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Lilipretty

Lilipretty

lilipretty.com
What is your customer experience with Lilipretty?

Lilipretty Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 13 Lilipretty reviews; consumers mostly dissatisfied. Pictures praised but products described as cheap fabric, poor quality, delayed or missing delivery, and high price level. Most requests ask for a refund.

Key Takeaways for Future Customers

  • Expect inconsistent product quality and poor fit; images may misrepresent items.
  • Prepare for long delivery times, missing tracking, and difficult returns when seeking a refund.
  • Customer service responsiveness is limited; email and phone often unreturned.

Negative Feedback / Risk Areas

  • Frequent customer complaints about returns, refunds, and no response from customer service.
  • Reports of lost or undelivered orders and wrong address delivery.
  • High price level relative to perceived quality.

Positive Feedback

Photos on the site are described as attractive by some customers.

View full overview ›

Media from reviews

Lilipretty - Horrible product
Lilipretty - Horrible product - Image 2Lilipretty - Horrible product - Image 3Lilipretty - Horrible product - Image 4Lilipretty - Misrepresent the products they are selling. Three items came none of them...Lilipretty - Misrepresent the products they are selling. Three items came none... - Image 2Lilipretty - Misrepresent the products they are selling. Three items came none... - Image 3
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Show reviews that mention
order refund return service customer customer service respond item dress package
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Sydnie Zdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package

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I have not received my package..Still have not received the package!!!Please advise me what to do.please

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Wendy P Rux
map-marker Boynton Beach, Florida

Horrible product

Lilipretty - Horrible product
Lilipretty - Horrible product - Image 2
Lilipretty - Horrible product - Image 3
Lilipretty - Horrible product - Image 4

What I received is nothing like what I ordered. See photos I sent; poor representation of items on the website, very different from what you receive.

Loss:
$90
Cons:
  • Poor representation of goods

Preferred solution: Full refund

User's recommendation: Stay away from lillipretty

View full review
Wendy P Rux
map-marker Boynton Beach, Florida

Misrepresent the products they are selling. Three items came none of them what I ordered from the site

Lilipretty - Misrepresent the products they are selling. Three items came none of them...
Lilipretty - Misrepresent the products they are selling. Three items came none... - Image 2
Lilipretty - Misrepresent the products they are selling. Three items came none... - Image 3
Lilipretty - Misrepresent the products they are selling. Three items came none... - Image 4

I ordered from the website photos and what was delivered was not even close to the photos of my orders

User's recommendation: STAY AWAY FTOM LILLIPRETTY

View full review
Linda H Bpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Clothing return

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AI Highlights
  • Ads showed 2D/3D flowers on tops and pants, but none had the dimensions; due to inaccurate pictures, seeking a full refund.

I ordered so many tops and 3 pairs of pants that showed 2D and 3D dimensional flowers on all of them. Not one has the 2 or 3 dimensions on any of them.

I need to know how to send them all back for a full refund. The pictures were not accurate at all.

Loss:
$200
Cons:
  • Products received do not match decreption of products offered

Preferred solution: Full refund

User's recommendation: Do not buy on this website.

View full review
Mark G Iwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where's my order

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AI Highlights
  • Customer reports poor service and wants a refund.
  • The name is Mark Gonder.
  • The order is 3 weeks overdue.
  • The customer will not recommend the product.

I'm very pissed off with you guys your customer service suck I want my refund my name is Mark Gonder I will not recommend this product I will not recommend this product Where's my order it's been 3 weeks

User's recommendation: I will not recommend this product it takes Number

View full review
Javid Zmc
map-marker Atlanta, Georgia

Return item.

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AI Highlights
  • Trying to return an item since Dec 2, 2025; weeks of calls.
  • No one answers; message says subscriber unavailable.
  • No paperwork received.

Since December 2, 2025, I have called for weeks to return an item.,No one answers the phone when I call. Message stated subscriber is not available and to call back.

Ive called morning, afternoon, and night, but no one answered the phone.

I didnt receive any paperwork ( invoice, etc.) with my order to give when returning on line as requested. How do I RETURN THIS ITEM???

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Mark G Iwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where's my order

Get a better customer service. Live people, I feel victimized.

No invoice, nowhere, no nothing, no time to let you know when the package is supposed to arrive. I knew you.

Loss:
$70

Preferred solution: Full refund

User's recommendation: I will not be a future customer

View full review
Leslie M Eas

Return instructions

I need to return a dress that I bought from your company and I have not spoken to anyone about this. I want to return this product and get credit back.

Loss:
$60
Cons:
  • It seems to be a ripoff

Preferred solution: Full refund

View full review
Miriam H Lfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lilipretty is a SCAM!

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AI Highlights
  • Dress arrived in a plastic-like material, with poor quality and not like the photo.
  • Return must go to China; no FedEx, DHL, or UPS.

The dress arrived made out of some sort of plastic. Horrible quality!

Nothing resembling the picture on the website! Communication was challenging as the customer service agent does not know English. To return, item must be sent back to China.

Does not accept FedEx, DHL, or UPS. Complete SCAM!!

Loss:
$70
Cons:
  • Cheap fabric and poor quality
  • Returns only to china allowed

Preferred solution: Full refund

User's recommendation: NEVER!

View full review
Mary P Dod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response from any emails

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AI Highlights
  • Nothing fits and I can't return it.
  • No one responds to emails.
  • Worst customer service.
  • This is false advertising.

Nothing fits and I can't return it. No one will respond to any emails.

Worst customer service. I will not stop! I want answers to why I can return it. But no one will answer my emails.

Turning you into the Better Business Bureau! I want a response.

Call, remain, text, whatever it takes. This is false advertising.

Loss:
$170

Preferred solution: Full refund

View full review
Jodie M Pim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order #LY81770 delivered to wrong address

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AI Highlights
  • Order LY81770 was delivered to the wrong address.
  • There has been no response to emails or calls, and a refund of $41.98 is requested.

I have emailed multiple times saying how they delivered my itemorder #LY81770 to the wrong address. Your company has never responded back to me.

Im so frustrated. When Ive tried calling you, I get no answer!

I spent $41.98, which is a lot of money to me, and I deserve a full refund asap. Please respond to me asap.

Completely unacceptable

Jodie Miller

(248)705-****

Loss:
$42
Cons:
  • Will lose money and never receive the item you purchased

Preferred solution: Full refund

User's recommendation: Don’t buy from this company

View full review
Vaida Emr

I have not received my order for 2 sweaters ordered on March 21. The order number is #HEJP71ILC

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Updated by user May 03, 2025

Simply this. It’s a scam.

They take your $ and you’ll never see your orders again. There is of course no way to reach thisFake business

Original review Apr 18, 2025

I have not recovered order # HEJP71ILC , 2 sweaters ordered March 19. Your phone number is not longer in service. Please note my email is not working, so please contact me by phone.

View full review
Judy D Nsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Send me an email bobchevy55@***.net

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AI Highlights
  • I cannot obtain a return barcode after multiple attempts.
  • Have them email me at bobchevy55@***.net.
  • Phone support only speaks Chinese.

I've tried a number of times to get a return barcode with no success. Please contact them for me and have them email me at bobchevy55@***.net.

I've called them and they only answered in Chinese. Please respond.

Loss:
$38

Preferred solution: Full refund

View full review
Kathleen G Wls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item never delivered

AI Highlights
  • Dress ordered a month ago; package lost by shipper.
  • Replacement would take six weeks and arrive after my trip; refund requested, no reply.

It's been a month since I ordered a dress. They admitted that the shipper lost my package.

I am leaving for an extended period of time and it's too late to send me another dress that probably won't get here for another 6 weeks. I requested a refund and they went silent.

This is the *** company. Do not buy anything from them.

Loss:
$53
Pros:
  • No pros
Cons:
  • Extended wait times for deliver and no customer service

User's recommendation: DONT BUY FROM THEM

View full review
Patricia G Ell

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a SCAM!!! Bad fabric

AI Highlights
  • The fabric is poor quality.
  • Items do not match pictures.
  • No returns; refunds not issued.
  • Do not shop with Liliprety; scam.

Don't buy anything from them. They use a bad fabric.

It's a terrible material. Nothing that I bought was like the picture. They don't have a process to do the return, and you will never see your money back. You cannot return to the Liliprety.

Buy your clothes in a safe place. This is a scam!!!

Loss:
$52
Pros:
  • Picture are amazing
Cons:
  • Fabric is terrible

Preferred solution: Full refund

User's recommendation: Don't buy anything from this store!

View full review
Judy D Fez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a bar code to return my last order and a refund to my payment method

Updated by user Mar 28, 2025

Didn’t get my return barcode

Original review Mar 11, 2025

Sweater material not what I ordered all I want is a bar code sent to my e mail bobche y55@***.net and a refund please respond Im having a real hard time dealing with problem

Preferred solution: Full refund

User's recommendation: Don’t deal with this company incompetence

View full review

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