LightRx

Their negligence cost me a trip to urgent care. The esthetician wrongfully applied a chemical sunscreen to my face where it was noted in my initial consultation & file Ive had allergic reactions to.

They claimed it was the post laser treatment of Aerolase which was only targeted on my jawline/chin. It was clear that my eyes & face were swollen/red as a result from an allergic reaction which didnt onset til hours later to the next day once the product absorbed into my skin. Then they claimed they never used a sunscreen post treatment and that it was the transformation cream, but Ive already been using that for two weeks and never had a reaction. Isnt it standard practice to apply sunscreen after any laser treatment anyways so were they denying to avoid accountability?

They keep denying the facts considering the evidence and proof. Read their employee Glassdoor reviews, theyre unhappy and unethical and they value sales over safety.

Hello

I have submitted 2 claims and contacted LightRX in Okemos, Michigan, regarding not being able to continue services due to a bad reaction that I had to the bliss treatment. I was excited to start my weight loss journey but after receiving 1 bliss treatment, I had severe stomach cramps for 7 days!

My family doctor advised me not to continue treatment as he thought it irritated my umbilical hernia surgery.

I contacted the Okemos location and told them what I was advised. The office Manager was nice until I told her that I couldn't continue treatments and started throwing out all these unnecessary personal accusations. My contract was for 1 treatment area, which included 3-4 bliss treatments and several lipo treatments, and skin tightening for around $4,100. I only had 1 treatment period (out of my whole package), no skin tightening,no other lipo treatments, and she is charging me $2,000!!!

I am no math wizard, but that is almost half of the whole entire package! She then proceeded to tell the claim department that I had 1 treatment but two areas, So then why wouldn't my bill of been closer to 8000 for the 2 treatment package? I had a one-treatment area package, and I only had 1 treatment with nothing else! There is no way that, realistically, I should owe $2,000 for 1 treatment of a whole package of $4000 that I didn't receive!

Maybe if I had received some lipo or skin tightening treatments, I could understand the extra charges, but I didn't. I only had 1 treatment.

I feel that I was wrongfully charged an accessive amount! If this seriously can not be resolved in a realistic manner, I will submit this to the better bureau agency, and I will hire a lawyer. This is ridiculous, and I highly doubt this company is hard up on sales that they have to take advantage of a person.

I am willing to pay up to $900 for 1 treatment but there is no way I received $2,000 (half of my package with 1 treatment).

I would appreciate someone taking this seriously and not trying to take advantage of people.

That is just flat-out bad business.

I look forward to hearing from someone, and maybe even Rich Morgan would like to know how Lightrx takes advantage of people. They didn't even give me paperwork or consent until after I started my treatment.