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LightingDirect Com

LightingDirect Com

www.lightingdirect.com
What is your customer experience with LightingDirect Com?

LightingDirect Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

LightingDirect Com has 1.4 star rating from 2 reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable; recent recommendation is uncertain.

Positive Feedback

Reviewers highlight a diversity of products and selection, though they note a high price level; LightingDirect Com reviews mention variety as the main positive.

Negative Feedback / Risk Areas

  • Poor customer service and run-arounds on warranty and repairs, including nonreplaceable parts.
  • Frequent mentions of billing practices and difficulty obtaining refunds.
  • Durability concerns with fixtures failing within years.
  • LightingDirect Com customer complaints include price/value expectations not met.

Key Takeaways for Future Customers

  • Check warranty and repairability before buying.
  • Compare return policies, refunds, and shipping with competitors offering free returns.
  • Be prepared for potential customer service delays when resolving issues.
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vedwati S Owa

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Verified Reviewer

I told u already. YYY BOTHER TI WASTE MY TIME

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AI Highlights
  • - Items are too small.
  • - Temu is better.
  • - Free shipping.
  • - Free returns.
  • - Free gifts and many discounts.
  • - They respond by email and text very fast.

Damn I stuck with the items.

Read Read And read.

All too small

Temu is better

Free shipping

Free returns

And free gifts Happy and lots if discounts.

And most of all they respond to u by Email and text very fast.

User's recommendation: Not sure I had bad experience?

View full review
Dwain M Ujh

Lights Designed to Fail

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AI Highlights
  • - Bought 3 Golden Lighting fixtures from LightingDirect for $500; one socket failed.
  • - Sockets aren't replaceable; warranty disputes; replaced entire set.

Purchased 3 matching light fixtures totaling $500 from LightingDirect.com. Fixtures made by Golden Lighting Company.

Within a few years one of the lamp sockets on one of the fixtures quit working. Contacted both companies with regard to getting a replacement lamp socket since could not find one locally. Complete run around with each company telling me to contact the other. Finally, Golden Lighting tells me that the lamp sockets were not designed to be replaced and will have to get whole new light fixture.

Which began a new second run around with each company saying the other responsible for warranty. Wound up throwing all 3 lights away and buying new matching fixtures from competitor. By the way, GLC still makes and LDC still sells this exact same fixture.

Replacing a lamp socket should be fairly simple. The only reason I can think of to make a lamp socket where it can't be replace is to force you to buy new light every couple of years.

Loss:
$500
View full review

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