map-marker Marquette, Michigan


You send them the money and they never send you the stuff or return their customer service calls and now the number is disconnected. DO NOT use them, use or -- LightersX is a SCAM I have called them several times and emailed them several times and although they claim to respond to all communications in two business days, they do not. You do not ever get a refund. So then you get your money stolen by lightersX and you have no recourse unless you are out over $100 and you live in CA then you can sue them in small claims court and get a default judgement because they won't show.
View full review
todd M Ojw
map-marker Saint Louis, Missouri

Never received refund

Updated by user Feb 16, 2012

It\'s amazing write a few bad reviews and file a dispute with my credit card company and next day got my refund

Original review Feb 15, 2012
I ordered a lighter from and they took my money and I never got a shipping conformation, so I called them and they said the lighter was on back order. So at that time I decided to cancel the order and they said no problem allow 2 to 4 bussiness days to receive refund. After 2 weeks and no refund I called them and they said that they are sending refunds out in 2 days. Well no refund and now when you call they message says they can't take calls at this time. Screw them I contacted my credit card company and we'll see what they can do.
View full review

I also sent for a paid for a lighter I never got. Left Messages etc and nothing! :(


I researched this company. After a lot of digging in I found out that the owners of this company are K2 Shops Inc.

They have tried to change several names and they own quiet a few websites. This company shall be brought to justice.



I ordered a Porsche Design lighter on May 2, 2012 as a gift to my husband, got a confirmation number over phone but never received any written confirmation nor have i received the item (it's now the end of May); numerous calls and messages via email have been ignored and i have received no response from the company. cannot track my order on their website.

i have reported to my credit card company, the Better Business Bureau in California and to the Office of the Calif. Attorney General and all have begun to investigate this company. how can this sham of a company be allowed to advertise on the internet?

they have quite an elaborate website which is all fluff. i wish i lived close -- i'd drive over to their location and conduct my own dispute settlement!

View more comments (2)
map-marker Sparta Township, New Jersey

LightersX is a scam!

They charge your credit card upon placing an order with apparently no intent of ever fulfilling the order. I placed an order on 8-30-11, they say ships in 2-3 days, as of 9-19-11 still has not shipped. Credit card was charged on 8-30-11. Will never do business with them again and I recommend you do the same or be prepared to tie up your money waiting for the charges to be reversed by the credit card company. That procedure can take up to a month. To satisfy the 100 word minmum I'm adding this BS line.
View full review
map-marker Lake Placid, New York

Do Not Buy From

I spent over $80 for a birthday gift for my boyfriend (lighter and extra butane). I placed my order on April 27th, 2011. They took the money out of my account on April 29th. The item has not shipped (was told it would ship in 48 hours). I would only purchase something from if using a credit card from a bank that will refund your money for fouled-up internet purchases. I would not recommend using this "company". Really wish I had seen this website before ordering from them. I think I'm out $80 and will remove this post if I do get a refund.
View full review

Unlike many others, I did eventually receive my Vector Thunderbird lighter. However, it was delivered to me more than 30 days after the notice sent by e-mail telling me it would arrive in 3 to 5 days.

No apology or explanation offered. Having actually received a lighter, perhaps I am one of the lucky ones, but the poor performance of this company causes me to advise "caveat emptor" (buyer beware).


:( i too was was ripped off.they have other sites under different names that are also a scam. do not buy from them!


Add me to the list. It has been a month since my order and I have not received it.

I've emailed and called the number and nobody answers or responds. They do not have the products they advertise and are just a front to steal people's money. Fraud. Scam.

This website is the definition of those words.

DO NOT MAKE ANY PURCHASES. This guys owns at least 10 other websites as well and I'm sure they are all scams.


Buyer beware of You are risking losing your money if you place an order with them.

They have numerous complaints with the BBB and I should have looked before I placed an order. What will happen is you will place an order and it will show up as completed. But it won't ship and you cannot get anyone to respond to an e-mail or pick up a phone at the company.

It is either a scam or no one is working behind the scenes anymore. Many horror stories about this retailer can be found online.


UPDATE: It's June 3rd and still not a word from I contacted my bank last month and they reimbursed me the money spent on this website - which, by the way, is still up and running!!!! How is this possible????

View more comments (4)
Myrah Lkv
map-marker Herndon, Virginia

Charged me but never received product ordered

Do not ever buy from this company. I ordered a ladies colibri lighter, they charged my credit card immediately, sent an order confirmation, never a shipping confirmation. I have called numerous times and left numerous messages to get no response even though it says 24 hr. response time. I have emailed multiple times and no response via email as well. You NEVER get a real human when calling no matter what time of day, I have tried at many different times. I am disputing the charge on my credit card. Do not get scammed like I did. But I am fixing it and they will not keep my money.
View full review
eshimizu S
map-marker Los Angeles, California Never Buy From Them

I purchased a vector butane lighter and # butane refills from this company on March 21st 2011. I checked the website daily to see the status of my order. It stated that it was filled but never shipped. I called and emailed them around 10 times with no response way. I them went to the Better Business Bureau on April 4th and reported my complaint. They still have not been able to get ahold of the company or a response to them either. I was charged for both products adding up to over $50 when I placed it. Do not buy from them! They will not only charge you but also you will never get the product. They state they have secure ordering and customer satisfaction. They will also say that customer service will reply within one business day. This is not the case at all. You will be scammed by the company if you take the chance of purchasing from them. I wanted to let everyone know so they don't have to experience the horrible and misleading negligence of the company.
View full review

I placed an order for the Colibri Ribbon Froster Pink Lighter on 12/12/11. My card was charged $36.98, but I NEVER received the product and no one ever responded to my emails requesting the order status.

Each time I called the 866 number, a recording stated no one was available to answer the phone.

This company truly is a SCAM. Do not purchase from LightersX.


Bunch of LIARS and Crooks!!!! Took my money and did not send anything...AVOID at all cost


: i to am a victim of these crooks. they take your money and you'll never get your items.

if they respond to your e-mail, they just lie to you.

i think i'll contact the fbi and da's office too. thanks for the tip.


I've filed a complaint with the FBI and the BBB and still this guy is still in operation. Not only this website, but David Cortiella is the name associated with this and several other websites all with the same customer service phone number.

They all need to be reported and shut down. This is guy is a fraud.


All i can do is add my experience with this terrible retailer. I placed an order. The money was debited from my bank account. 9 days later, there was still no tracking info on their website. I emailed (twice). I called (three times).

Nobody responded to my communications. No product arrived.

This is my first experience with a ripoff internet retailer. i think i'll stick with Amazon or the other more dependable operators from now on.


Internet Fraud is a FEDERAL crime. Contact the FBI!

The BBB isn't worth ***! File a complaint with the FBI and the Santa Ana DA's Office Consumer Fraud Division!


Agree with you as the same thing has happened with me. This is a FRAUDELANT company. Hope BBB can get some action on both our two cases!!

View more comments (6)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article