
Lightersx
Is this your business?
Anonymous
BIG SCAM
You send them the money and they never send you the stuff or return their customer service calls and now the number is disconnected. DO NOT use them, use lightersdirect.com or buylighters.com -- LightersX is a SCAM I have called them several times and emailed them several times and although they claim to respond to all communications in two business days, they do not. You do not ever get a refund. So then you get your money stolen by lightersX and you have no recourse unless you are out over $100 and you live in CA then you can sue them in small claims court and get a default judgement because they won't show.
Loss:
$75
todd M Ojw
Never received refund
Updated by user Feb 16, 2012
It\'s amazing write a few bad reviews and file a dispute with my credit card company and next day got my refund
Original review Feb 15, 2012
I ordered a lighter from Lightersx.com and they took my money and I never got a shipping conformation, so I called them and they said the lighter was on back order. So at that time I decided to cancel the order and they said no problem allow 2 to 4 bussiness days to receive refund. After 2 weeks and no refund I called them and they said that they are sending refunds out in 2 days. Well no refund and now when you call they message says they can't take calls at this time. Screw them I contacted my credit card company and we'll see what they can do.
Loss:
$50
3 comments
jmorganal
LightersX is a scam!
They charge your credit card upon placing an order with apparently no intent of ever fulfilling the order. I placed an order on 8-30-11, they say ships in 2-3 days, as of 9-19-11 still has not shipped. Credit card was charged on 8-30-11. Will never do business with them again and I recommend you do the same or be prepared to tie up your money waiting for the charges to be reversed by the credit card company. That procedure can take up to a month. To satisfy the 100 word minmum I'm adding this BS line.
nonsmoker
Do Not Buy From Lightersx.com
I spent over $80 for a birthday gift for my boyfriend (lighter and extra butane). I placed my order on April 27th, 2011. They took the money out of my account on April 29th. The item has not shipped (was told it would ship in 48 hours). I would only purchase something from Lightersx.com if using a credit card from a bank that will refund your money for fouled-up internet purchases. I would not recommend using this "company". Really wish I had seen this website before ordering from them. I think I'm out $80 and will remove this post if I do get a refund.
5 comments
Myrah Lkv
Charged me but never received product ordered
Do not ever buy from this company. I ordered a ladies colibri lighter, they charged my credit card immediately, sent an order confirmation, never a shipping confirmation. I have called numerous times and left numerous messages to get no response even though it says 24 hr. response time. I have emailed multiple times and no response via email as well. You NEVER get a real human when calling no matter what time of day, I have tried at many different times. I am disputing the charge on my credit card. Do not get scammed like I did. But I am fixing it and they will not keep my money.
eshimizu S
Lightersx.com Never Buy From Them
I purchased a vector butane lighter and # butane refills from this company on March 21st 2011. I checked the website daily to see the status of my order. It stated that it was filled but never shipped. I called and emailed them around 10 times with no response way. I them went to the Better Business Bureau on April 4th and reported my complaint. They still have not been able to get ahold of the company or a response to them either. I was charged for both products adding up to over $50 when I placed it. Do not buy from them! They will not only charge you but also you will never get the product. They state they have secure ordering and customer satisfaction. They will also say that customer service will reply within one business day. This is not the case at all. You will be scammed by the company if you take the chance of purchasing from them. I wanted to let everyone know so they don't have to experience the horrible and misleading negligence of the company.
7 comments
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I also sent for a paid for a lighter I never got. Left Messages etc and nothing! :(
I researched this company. After a lot of digging in I found out that the owners of this company are K2 Shops Inc.
They have tried to change several names and they own quiet a few websites. This company shall be brought to justice.
DO NOT ORDER FROM THIS FRAUDULENT COMPANY
I ordered a Porsche Design lighter on May 2, 2012 as a gift to my husband, got a confirmation number over phone but never received any written confirmation nor have i received the item (it's now the end of May); numerous calls and messages via email have been ignored and i have received no response from the company. cannot track my order on their website.
i have reported to my credit card company, the Better Business Bureau in California and to the Office of the Calif. Attorney General and all have begun to investigate this company. how can this sham of a company be allowed to advertise on the internet?
they have quite an elaborate website which is all fluff. i wish i lived close -- i'd drive over to their location and conduct my own dispute settlement!