New Reviewer

Non Reliable Shop - Really Bad service & Total Lack Of Customer Support

Lighters Direct - Non Reliable Shop - Really Bad service & Total Lack Of Customer Support
I placed an order at www.lightersdirect.com and I never received an order confirmation. However the money was withdrawn from my bank account instantly!!! Please take a look here also: http://i.imgur.com/5GPyCrz.png - Seems like this is a general practice (pattern) at their shop? Despite several attempts to contact the shop via mail, there was no response. I then opened a twist-case via Paypal, since I used Paypal to make the actual purchase. The shop/website didn't provide any options to cancel the order, and since there were no signs of neither order confirmation or response, I had to initiate a twist-case situation as mentioned. The shop then choose to make a full refund and cancel my order - without any signs of interest, in actually deliver some sort of service. This is simply a waste of precious time - and I strongly advice everyone else, to look for better providers out there. The consumer experience with this shop, has been a true nightmare for me, and I really encourage others to carefully consider placing orders there. At least I managed to get a FULL REFUND, which I believe was possible since I used Paypal to make the purchase.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#482753 Review #482753 is a subjective opinion of poster.
Loss
$109

Companies Similar to Lighters Direct

Lacis reviews and complaints

Lacis

2.8
2 Reviews

“I have carried Lacis' items for nine years. I often have to prod them to ship on time and often their...“
Magellan Travel reviews and complaints

Magellan Travel

1.0
2 Reviews

“Returned defective merchandise as instructed. No refund after more than 2 1/2 months. They do not answer...“
Advance Financial reviews and complaints

Advance Financial

1.6
186 Reviews

“We need to research to find out how to file a class action lawsuit against them for predatory lending...“
Advanta Bank reviews and complaints

Advanta Bank

1.0
147 Reviews

“Hello my name is Devin I'm contacting you regarding a lost wallet and set of keys“
See more E-commerce Businesses ›

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article