Lighter Properties Customer Care Review

Yes horse face Kim and tiny d$&k terry are the worst people to rent from in my opinion too. They were/are crooks and just flat out horrible people in my opinion as well.Also I also heard that kim got caught stealing money from a place she used to work at
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ID
#858052 Review #858052 is a subjective opinion of poster.
Location
Atlantic City, New Jersey
Service
Lighter Properties Customer Care
Reason of review
Poor customer service

Lighter Properties - House Rental Review from Naperville, Illinois

These are just not good people that run this company, if I can save one person for making the mistake that my family made by writing this review then I won't feel so bad about being ripped off by Kim and Terry. First off my wife and I are excellent tenants, we are both neat freaks, take pride in our home, pay our bills on time, and have good credit. So don't listen to all of the naysayers on here (most likely Kim herself or friendsfamily of her and Terry). I had a very bad feeling about Kim from the very start when we were discussing us renting the place. I chalked it up to me being judgemental though, which I can be at times. In this case however I should've went with my gut feeling. When we were originally looking at the house there was some slight superficial damage in the house, beat up trim, bathroom ceiling was peeling a little bit, some of the doors didn't close right, just small normal wear and tear for any house that's lived in. I brought it to Kim's attention and she assured me that she knew that I didn't cause it and that it was there before I moved in. While living there we had a few issues mostly minor one major. We called Kim and Terry to let them know and they always try to take the cheapest route possible to fix the problem, always. I figured whatever though it's not my house it's theirs they can do it they want. However they should've clued me in to the type of people they were and I totally missed it. Fast forward to us moving out and we did everything we could to make the place better than when we moved in. We shampooed the carpets, did touch up paint, scrubbed the counters sinks and bathtub, more than most people would do. We had no doubt that we would get our security deposit back. However when I called Kim she brought up those same issues they were there when we moved in and decided she was going to keep our deposit. My jaw dropped I was so surprised, but looking back I should've seen it coming. It was my fault for not getting something in writing from her so I will consider it a lesson learned, but I would recommend anybody else stay completely away from these people. They buy houses that have been foreclosed and sitting empty for years and do the minimal amount of work to get tenants in them. There's no doubt in my mind that they've ever given all of the security deposit back to anybody who's ever rented from them regardless of what all the fake accounts on here state, that's just the type of people they are. They make their money by screwing over decent and honest people just trying to get by.
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ID
#646049 Review #646049 is a subjective opinion of poster.
Location
Naperville, Illinois
Reason of review
Bad quality
New Reviewer

Lighter properties aka Kim and Terry GOODWIN Lied and Cheated my family as well as many others

LIED to us, Did NOT KEEP WORD, JUST OVERALL BAD PEOPLE and I suggest not renting from them Kim and terry did nothing and lied and tried to cheat my family out of money. These people were awful to us and do not care about you at all They only want money and will suck whatever they can out of you Please do not trust these people i Have talked to a lot of people who agree with me and who have also complained on the net about the same things i am again do not trust these people because they in my opinion and as well as other with *** in the duration of you renting and try to even after the fact
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5 comments
#883286

I've rented off of Kim and Terry for 4 years now, and have never had a problem. Great people!

#991765
@PissedConsumer883286

My girlfriend and I rented off of Kim and Terry for over a year and were NEVER late with rent and went above and beyond maintaining the property and making it look nice. They still are trying to screw us out of our security deposit over some issues that were there the whole time we lived there, I'm sure they get all of the tenants like this.

Neither of us, my girlfriend or I, have ever had issues with getting our security deposits back. We take pride in where we live and take good care of it.

I had a bad feeling about Kim and Terry from day one and in the end it turns out that it was justified. They are slumlords and *** artists plain and simple.

#590711

I have also rented from Kim (Lighter Property)for over a year. Kim has always given great service, no complaints here! Chances are you did not pay your rent on time...

#581762

I have rented off of Terry and Kim for 3.5 years and have had no problems with them. Any time I have a service call they are quick and they fix the problems. I would rent from them again.

#557570

More than likely you didn't pay your rent and got kicked out. You come on here bashing others because you're a deadbeat.

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ID
#352718 Review #352718 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$2000
New Reviewer

Lighter Properties is the Worst Real Estate Property Company EVER!!!

Lighter Properties of Madison County Indiana Managed and Owned by Kim and Terry Goodwin is the worst and most non professional people I have ever dealt with. They lied and deceive us throughout the duration of renting a house from them. I would strongly advise to re consider renting or buying any properties from them. Lighter Properties would have to get better for them to even be awful. Do not take their word on anything, to them they are just words and they do not stand by what they tell you. Don't let them scam you like they did my family. sincerely, Lighter Properties is AWFUL
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6 comments
#590713

No doubt that you wrote both comments under different names! Get a life.... chances are you had to move back to your mommy's house because no other property owner's would rent to people like you.

#572126

Everything everyone is saying on here is absolutely true. I wish that I would've done a little research myself before renting from these slum lords.

They lied straight to my face about paying for something that wasn't our concern to start with. They told me I wouldn't have to pay it and ended up taking it out of my deposit.

#991770
@PissedConsumer572126

Exactly what this person said, I wish I would have not gotten in such a hurry and just did my research when moving in and I wouldn't be fighting getting ripped off by them right now. I guess if I don't end up getting my money back I'll consider it a *** tax and move on, but I want to caution others to not make the same mistake I did.

As this commenter mentioned Kim and Terry are bad about saying one thing and doing another.

There were small cosmetic issues when I moved in that Kim said were not my problem, but she later tried to take them out of my security deposit.

Steer clear of these two, Kim's a liar and a crook and Terry is a handy-man wanna be blow hard that talks a big game but doesn't know his *** from *** in the ground.

#514660

Don't rent from these people!

#514654

These are the worst business people you will ever meet! They are slum lords!

Do not expect to get anything fixed because it won't happen! We went two months without out a toilet until we moved out!

DO NOT RENT FROM THEM!! RENT @ YOUR OWN RISK!

#491785

DONT RENT FROM THESE PEOPLE THEY WILL RIP YOU OFF. NO MATTER HOW NICE YOU KEEP YOUR HOME THEY WILL TAKE YOUR DEPOSIT.

TERRY IS A D&%# AND KIM IS A B%$#@.

THEY ARE UNPROFESSIONAL AND WILL DO NOTHING TO MAINTAIN THEIR HOMES. THEY ARE YOUR TIPICAL SLUMLORDS.

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ID
#261485 Review #261485 is a subjective opinion of poster.
Location
Fords, New Jersey

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