Lightbox Jewelry
Lightbox Jewelry Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating with 100% unfavorable sentiment; consumers report not receiving orders or refunds and widespread nonresponsive customer service; reviewers note high price level and issues with discounts and special offers.
Key Takeaways for Future Customers
- Check Lightbox Jewelry reviews before ordering and verify refund policies.
- Expect possible delays and difficulty reaching customer service for billing or refunds.
Negative Feedback / Risk Areas
- Repeated Lightbox Jewelry customer complaints about unreturned calls, unanswered chat, and no refund after charge.
- High price level and unclear discounts or possible bait-and-switch descriptions.
Positive Feedback
None reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating with 100% unfavorable sentiment; consumers report not receiving orders or refunds and widespread nonresponsive customer service; reviewers note high price level and issues with discounts and special offers.
Key Takeaways for Future Customers
- Check Lightbox Jewelry reviews before ordering and verify refund policies.
- Expect possible delays and difficulty reaching customer service for billing or refunds.
Negative Feedback / Risk Areas
- Repeated Lightbox Jewelry customer complaints about unreturned calls, unanswered chat, and no refund after charge.
- High price level and unclear discounts or possible bait-and-switch descriptions.
Positive Feedback
None reported in the available reviews.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It’s been 17 days I didn’t received my order or refund???
- - 8 emails were sent to customer service with no reply.
- - Phone calls couldn't be connected.
- - Order 449485 placed on the 10th; $1190 deducted same day.
I have sent 8 emails to customer service, but nothing has replied. I made phone calls, and the phone couldn't be connected!
It's very stressful as it's been 17 days now, and I didn't receive my order or refund. This is so abnormal!
My order number is: 449485.
I placed the order on the 10th, and my bank account showed a deduction on the 10th for $1190.
This is really unacceptable!
Preferred solution: Deliver product or service ordered
User's recommendation: Didn’t received my order and didn’t get refund either
Buffalo, New York
Impossible to contact
- - Phone lines are down and live chat is unresponsive.
- - Customer ordered a necklace, tried to cancel, and the necklace shipped without response.
Claim their phone lines are down and say live chat, but no one responds. Ordered necklace and want to cancel order.
Instead non-responsive vendor, has already shipped out necklace but can't find time to fix phone lines or respond to online chat. Very poor customer service
User's recommendation: Carefully read descriptions. Could bait and switch
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