Light House Home Products
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Disappointed
- - Two Sandy Shores candles burned briefly and had wick placement issues.
- - Wax pooled when relit.
- - The lack of contact info means I won't buy again.
I recently purchased 2 Sandy Shores candles from American Greetings. The candles did not seem to have the wicks placed correctly as they only burned for short time then went out.
When i tried to relight them they burned into a pool. I tried to contact the company to provide feedback, but they have no website, no customer service number. I contacted the store regarding the defective product, but because candles were a sale item not much resolution could be offered.
I definitely will not be purchasing products from this company again. Any business that does not welcome/encourage feedback from its customers will find itself quickly out of business.
PATRIOT CANDLE ONLY BURNED 1/3 OF THE WAY
- - I bought Patriot Candles from Walgreens.
- - The 20 oz Brazilian Nectar burned only 1/3 and went out.
- - I tried to email Light House Home Products to complain.
I PURCHASED MANY PATRIOT CANDLES FROM WALGREENS AND HAVE BEEN PLEASED WITH ALL BUT THE 20 OUNCE "BRAZILIAN NECTAR" WHICH ONLY BURNED 1/3 OF THE WAY AND WENT OUT. I TRIED RELIGHTING IT, BUT IT BURNED INTO A POOL.
THIS MORNING I TRIED TO EMAIL "LIGHT HOUSE HOME PRODUCTS" TO COMPLAIN, HOWEVER, I COULDN'T FIND A COMPLAINT DEPARTMENT. WALGREENS HAS ALWAYS BEEN ACCOMMODATING WHEN I HAD PROBLEMS, SO I HOPE THEY CAN HELP ME WITH THIS.
I OFTEN USE THESE AS GIFTS.
CERTAINLY AM GLAD I DIDN'T GIVE THIS ONE!
THANK YOU FOR YOUR TIME AND COOPERATION.
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