LIFX Reviews
LIFX Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 2 customer reviews. Consumers are mostly neutral. Reviews cite great product and a simple app alongside repeated connectivity problems, limited product diversity, no phone contact, and a high price level.
Key Takeaways for Future Customers
- Check LIFX reviews for recurring connectivity and support notes before purchase.
- Expect email/chat support; phone support is not available according to reviewers.
Negative Feedback / Risk Areas
- Repeated connectivity failures with WiFi and multiple lights not responding.
- Poor or slow email and chat response and reports of unreturned messages.
- Account suspension confusion and unresolved complaints raised by customers.
- High price and limited product/service diversity noted in LIFX customer complaints.
Positive Feedback
Customers praise the product quality and simple app; one detailed email support interaction resolved a connection issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 2 customer reviews. Consumers are mostly neutral. Reviews cite great product and a simple app alongside repeated connectivity problems, limited product diversity, no phone contact, and a high price level.
Key Takeaways for Future Customers
- Check LIFX reviews for recurring connectivity and support notes before purchase.
- Expect email/chat support; phone support is not available according to reviewers.
Negative Feedback / Risk Areas
- Repeated connectivity failures with WiFi and multiple lights not responding.
- Poor or slow email and chat response and reports of unreturned messages.
- Account suspension confusion and unresolved complaints raised by customers.
- High price and limited product/service diversity noted in LIFX customer complaints.
Positive Feedback
Customers praise the product quality and simple app; one detailed email support interaction resolved a connection issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
I cannot connect my light globe to my wi fi
- - Connection stalled at wait while connecting.
- - I followed AI steps I'd already tried.
- - Dan T emailed clear steps; lights connected.
my efforts at connection get as far as 'wait while connecting' and no further. I need help.
That was my message to Lifx. The AI assistant sent me the usual list of standard instructions, which I had already carried out. It then offered me the option of assistance from a real person, which I accepted. I received an email from Dan T, which was very detailed, but also step by step and very clear, setting out how to resolve this issue.
It also offered, at the end, the option to reply if this did not solve the problem. I got my lights connected.
I cannot ask for more than that. I have always been happy with my Lifx lights.
- Great procuct usually simple app
- No phone contact
User's recommendation: Lifx definitely worth a go.
Allentown, Pennsylvania
My account is suspended
- - Account deactivated due to a report.
- - I have never been in an accident and drive safely.
- - My car is brand new and safe to drive.
I have received a notification from the company which is said my account was deactivated due to a report. I would like to know what the customer complained about.
I drove well and safe, I have never been in an accident.
My car is brand new and safe to drive. Please let me know what the complaint was about.
User's recommendation: As I always do,respect my customers, drive them safe to their destination.
Buffalo, New York
Connectivity Issue
- - 7 lights lost wifi connection; lights won’t connect or respond in the app.
- - No customer service number and slow or absent email/chat support.
7 lights lost connection with wifi, router see's all 7 lights. Lights will not connect or respond in app.
No customer service phone number, *** poor email and chat. I have been trying to communicate with someone for 2 days.
When chat ends and they switch you over to email communication here is no response or a couple hour delay. not helpful when you are trouble shooting an awful product.
User's recommendation: DO NOT BUY LIFX!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLifx C.S.will not return my calls or emails.
Inoperable light fixtures, this is no way to treat a disabled veteran who lives alone with my service dog .I depend on Lifx lights thst i spent $400 on.
User's recommendation: Do not purchase this product.
Philadelphia, Pennsylvania
Lifx lights are inoperable and will not connect to WiFi.
6 out of 10 Lifx lights i purchased are inoperable.I made several emails to lifx regarding problems connecting 6 of 10 bulbs to my home. Lifx refused to answer my questions and complaints.
User's recommendation: Do not buy from this company
Adelaide, South Australia
Email only
The products are great but the number listed here is no longer operational, you have to email them for help.
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