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Liftec Lifts

Liftec Lifts

www.liftec.co.uk
What is your customer experience with Liftec Lifts?

Liftec Lifts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Liftec Lifts has a 1.7 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say “Use anybody else.” Complaints focus on long outages, failed appointments, poor customer service, and a high price level.

Positive Feedback

No positive aspects are cited in the single review.

Negative Feedback / Risk Areas

  • Extended lift outages and failed appointments causing safety and inconvenience.
  • Reports of being trapped and slow emergency response reflect Liftec Lifts customer complaints about service.
  • High price level and poor treatment on discounts and special offers reported.

Key Takeaways for Future Customers

  • Check Liftec Lifts reviews and consider alternatives before hiring.
  • Expect potential customer service delays and verify contract terms for refunds or remedies.
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Media from reviews

Liftec Lifts - I and my family were stuck in a lift for about hour
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Dezerae Ino

Appalling service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 21, 2024

Liftec were useless and we had to appoint alternative lift engineers who swiftly fixed the problem.

Original review Mar 22, 2024

Lift out of service 6 weeks and counting. Totally incompetent.

Failed appointments. Clueless and uncaring.

Cons:
  • Incompetent

User's recommendation: Use anybody else

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Resolved
Liahna Fsg

Resolved: I and my family were stuck in a lift for about hour

AI Highlights
  • - -Trapped in a Liftec Lift LTD lift at TK Maxx Watford for over an hour.
  • - -We were scared with crying kids, no water, and the younger child wanted milk.
Liftec Lifts - I and my family were stuck in a lift for about hour

06 November 2015 I and my family (husband, children 1 and 3 year) stuck in Liftec Lift LTD lift in TK Maxx shop in Watford at 9:20 a.m. Our lift stuck between 2 floors and we were trapped for more then one hour.

I since my childhood afraid small rooms, the same fear have my older daughter. She even leaves the toilet door open when going inside, so when lift stuck I and my daughter were terrible scare. My little girls can't stop crying for more when half hour. I was short of air because of scare.

We don't have water with us, my little daughter was hungry as usually at this time she get her milk. It was really big blow to the whole family. As local alarm summoning can not do anything to help, so my husband had to call to lift company. It is gone about one hour till lift company workers came and fix lift.

This day my husband miss important meeting, I have fever for all weekend. My older daughter still daughter still can't recover from the disaster and are afraid to go into any small compartments, and therefore we had big problem because of it.

Reason of review:
Poor customer service
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