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We ordered a package of fall 2016 pictures for my daughter for $50. I have the email confirmation. We never received the pictures. Emails got us nowhere. The pictures were not great but they were her school pictures, so we ordered anyway. This spring, they took...
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1.0
#1025051
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why do you want people to pay 8% sales taxes on pictures when I thought 7% was the legal price.You sound like scam artist!I don't think I will be buying my childs pictures as long as they use you for class pictures!Last time I did not know how much taxes to add to the...
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1.0
I didn't like
  • Prices
#1016337
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My mother had her picture taken for a church directory and wanted 2 additional 8x10s for her children framed. Somehow the bill ended up being $250. She was never presented with a price list or any invoice before being asked to just sign the credit card slip. No copy...
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Lifetouch Photography Customer Care Review

#1006525
1.0
Do NOT use this company for your pictures! In 2015 our church had our pictures taken for a directory. The prices were staggering! It is 2017 and after numerous times of contacting them we still do not have the proof for the directory. Even if we got it now it is out-dated. Save yourselves the headache and go with another company.
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Lifetouch Photography School Photo Service Review

#991889
Terrible service! Terrible company! There are hundreds of better choices out there for capturing school and family portraits, and to top it off they are way overpriced for their sub-par photography work. This is why the independent photographers throughout the U.S. are killing their business divisions.
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Lifetouch Photography Photo Service Review

#988642
1.9
Terrible company. Way over priced. *** that you can not order both your kids portraits in the same order forcing me to pay 20 dollas in shipping and fees.
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Lifetouch Photography Photo Service Review

#982304
1.0
They have began to ignore my emails and forgot to complete my order of photos which I paid for in full !!!!
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we ordered school pictures that had a class picture and did not get the class picture when the rest of the class did when we only got the school pictures for the fact that we were promised a class picture with it so she could remember her whole class the regular class...
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3.0
I didn't like
  • That i didnt get my full order
#1000132
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My experience with Lifetouch has been nothing but a pain in the rear. I ordered online to get packages for my two kids and received one, but not the other. They lost his order number and I had to SEND A PHOTO of my kid in order for them to even locate his pics!!! Then,...
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This is the worst photo company that I ever had to deal with. The products are severely under par for the price. Lifetouch adds ridiculous fees and taxes to jack up the price. I had no choice to get raped by them because it was the only option that my children's school...
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1.6
I didn't like
  • Being taken advantage of in a ecomony that lacks competition
#984820
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My daughter in daycare was one of the kid among 13 kids and 2 teachers in group picture taken by Life Touch photography. Guess what they left my kid shown alone from the group in the picture like she dint matter. I am absolutely unimpressed with the way they have...
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Anonymous

Anonymous I agree I received the same service and my child that is a girl was left out and the position she was very inappropriate. This is a very upsetting experience. On top of that t...

These people completely scammed my Grandmother. She thought she was just having picture taken to be included in the church directory. She didn't think she ordered anything at all. Apparently what she thought of as idle small talk about her family was taken as an order....
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1.0
I didn't like
  • Do not follow order form requests
  • Quality and value for money
#979648
Reply to reviews
Never use this company, contact your school system and tell them that you will not buy portraits if they use this company. The worst customer service and mix ups of portraits I have ever seen. Wrong PIctures, wrong CD, Takes 7 weeks to ship pictures. Please do not use...
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Contact Lifetouch Photography

Headquarters Address:
School Photography Requests & Reorders
P.O. Box 46993
Eden Prairie, MN 55344
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Companies similar to Lifetouch Photography

LifeTouch is TERRIBLE! No price list! Bad photos! Rude people. ZERO customer service. Middle and upper management are RUDE! Work with ANY company except LifeTouch. As a Roman Catholic priest I discourage all of my colleagues from using this company in their parish. I...
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