Chair seat broke

Lifetime Products - Chair seat broke
Hello We have had two years bought 2 the same color and I sit in the chair daily yesterday. I Just sat in the chair and broke I heard a pop and looked and it snapped . I am not heavy I weigh only 135. I would like to know if you replace or how you go about replacing this chair . Please advise Thank you

User's recommendation: I love my chair and need to be replace please.

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#3439969 Review #3439969 is a subjective opinion of poster.
Location
Rossville, Georgia

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Verified Reviewer Junior Reviewer

Angry Consumer

2.0
Lifetime Products - Angry Consumer
Lifetime Products - Angry Consumer
Lifetime Products - Angry Consumer
Lifetime Products - Angry Consumer
Update by user Jul 02, 2021

I was able to return both old used & damaged kayaks,back to Tractor Supply, for FULL REFUNDS, TSC confirmed, Lifetime products is engaged in BAD BUSINESS PRACTICES!! I am not the only customer, there are too many to count!!

Original review posted by user Jun 28, 2021
I purchased 2 different types, of Lifetime kayaks(Red Hydro, and the Tioga Orchid Fusion), what arrived, were old used; very damaged kayaks! I was horrified! OMG! They have forklift damaged, gouges that look like holes, scrapes, scratches dents, water damage, dock banging damage, these boats have both seen water, neither has been brand new for a very long while! Got my $ back! I decided to try Pelican brand kayaks, at least they are BRAND NEW!! I already received 1, it's almost perfect! I love it so much, I have 1 more on the way!

User's recommendation: Don't buy Lifetime, unless you see the kayak in person & it's brand new!

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#2641865 Review #2641865 is a subjective opinion of poster.
Pros
  • Affordability
  • Usa products
  • Selection
Cons
  • Bait & switch
  • Deceptive shipping practices
  • Heavier kayaks than other brands
Loss
$60
Preferred solution
STOP SELLING USED OLD KAYAKS AS BRAND NEW &RE-WRAPPING THEM DEFRAUDING US

Company not honoring warranty

1.2
Basketball system 60" glass backboard broke. Was able to discover there may not be a direct replacement from another source.

User's recommendation: Customer service is non-existent. I have been attempting to contact and resolve this warranty issue sending documentation but with no response for over 6 months. Would absolutely recommend not purchasing products from this company that will not honor their warranty to customers.

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#2481126 Review #2481126 is a subjective opinion of poster.
Location
Barberton, Ohio
New Reviewer

Unhappy

1.0
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime looks like a good company on paper. The pictures look nice. But from opening the first box to the end is all troubles. Directions do match boxes. Hardware bags are not labeled correctly or is the box it should be, so hours are spent sorting. Once up it looks ok but there are many gaps where snow and rain can come in. The descriptions state keeps' interior dry. This is NOT TRUE. If I knew this I would not have bought it.

User's recommendation: If you need a shed that’s dry inside, Don’t get Lifetime.

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#2387037 Review #2387037 is a subjective opinion of poster.
Loss
$4
Preferred solution
Price reduction

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