Company not honoring warranty

Basketball system 60" glass backboard broke. Was able to discover there may not be a direct replacement from another source.

User's recommendation: Customer service is non-existent. I have been attempting to contact and resolve this warranty issue sending documentation but with no response for over 6 months. Would absolutely recommend not purchasing products from this company that will not honor their warranty to customers.

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ID
#2481126 Review #2481126 is a subjective opinion of poster.
Location
Barberton, Ohio
New Reviewer

Unhappy

Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime Products - Unhappy
Lifetime looks like a good company on paper. The pictures look nice. But from opening the first box to the end is all troubles. Directions do match boxes. Hardware bags are not labeled correctly or is the box it should be, so hours are spent sorting. Once up it looks ok but there are many gaps where snow and rain can come in. The descriptions state keeps' interior dry. This is NOT TRUE. If I knew this I would not have bought it.

User's recommendation: If you need a shed that’s dry inside, Don’t get Lifetime.

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ID
#2387037 Review #2387037 is a subjective opinion of poster.
Loss
$4
Preferred solution
Price reduction

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