LifesaswitchPlate

Hi April,

Yes, I will answer your question...just as I answered your email.

Here is a copy of our reply:

"Hi,

Has your check been cashed? We show no record of receiving this check.

What is your order confirmation number?

If you have any further questions, please don't hesitate to ask."

Please don't fault us as a bad business because we never received a check. We also never received a reply back from your regarding our above response.

Hi April,

Yes, I will answer your question. Just as I answered your email on Sept. 1.

Here is a copy of that email:

"Hi,

Has your check been cashed? We show no record of receiving this check.

What is your order confirmation number?

If you have any further questions, please don't hesitate to ask."

We never got a response from you.

I see where this jeff guy is anwesering you now, Hey Jeff what about me, Gonna anwser me now?! I hope they close your company down and remove your web site!

if your gonna sale products , you need to address your companies issues!! not ignore the person who sent you money! All I wanted was to know what was going on with my oreder!

reading this made me realize I should take this to the bbb and tv too! spread the word of bad business and save someone else the problems!

lifes a switch plate is a fraud! same thing wont respond to my emails or phone calls, luckly they havent got my money yet because i mailed a check to them but if i paid by debit, i know i would just be out of luck like you!!

I really am scared that they have my bank account number! I beleive you pay by credit card and they keep your money and just never respond to anything you send!!

I too reported THEY NEED investigating!! online chat, pssh always offline!

Hi again,

As we said, we did reply to your emails. The first reply we heard back from you was not this complaint but your posts on our Facebook page. The emails we sent you stated your plates were on backorder. Whem we go no response, we assumed that was ok with you. We refunded your money yesterday. Refunds can take up to a week to show on your credit card.

We consider this matter closed.

So Lifesaswitchplate claims......"We have refunded the portion of the order which was on backorder(something which was noted in our emails). " Really???

then why isn't my money in my account. If you sent me emails telling me you refunded me , the money should have been in my account a month ago! Why suddenly the interest? Why not return any of my numerous calls?

As far as mail being in my junk folder ..... your 1 and only email dated 7/2 ( when you saw this post) telling me you refunded me made it to my mail folder, therefore any other emails would have also made it to my inbox! If you stated in you so called emails that you refunded me.....why isnt the money in my account? The bank date on the refund will tell all.

You only took action because of this post! I told you in my numerous phone messages I would take action into my own hands and you still did not return my calls! Thats all you had to do... Call me , tell me the mistake, fix it, I gave you many opportunities!

SO.... do not try to Bu$$$hit me! I am not an ***!

You are a horrible small town business! Stay away from Life's a switchplate people!

No you never responded because I also check my spam. Do you not return phone calls either?

I left you MANY messages! It is funny that you respond NOW after I take negative action.

Now uyou try to make it look like you care. Thanks, but I will remove this negative comment after I actually see my money back in my account!

Hi,

We have responded twice to your emails requesting more information. We never heard back from you. Perhaps our responses are in a junk mail folder.

We have refunded the portion of the order which was on backorder(something which was noted in our emails).

Sorry you were disappointed.

Do not order from them!