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Can't Log In
It took me posting a complaint on the BBB before they finally answered me and let me log in. Now I have a different issue with them that they are ignoring me about.
They have sent me no e-mail invitations to take surveys since this all started in March and there are no available surveys on their website to take. I check their site every day and there is nothing.
It feels like they are trying to get my account canceled because it says in their terms and agreements that if you don't take surveys for a certain amount of time they will terminate you. I am at my wit's end with them.
The answers I received from them were not helpful. They keep telling me over and over to turn off my VPN.
I do not and never have had a VPN. I have been with their company since it existed and have not made any changes to my computer. They are not reading through all the tickets I submitted thoroughly or they would not keep mentioning the VPN. I believe they have disabled my account since I also stopped receiving e-mail invitations from them at the same time I was locked out.
This should have been fixed by now. This is not how you treat good customers.
User's recommendation: Don't Bother.
- Have good rewards and surveys are plentiful
- Getting locked out of my account for no reason
- Hard to reach customer service and bad customer service
LifePoints took over MySurvey. No better... F
- Getting paid
- Taking surveys
- After taking a full survey sorry your screened out
- No support
- Cant get past adblock detection
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