VERY bad batteries and customer service

LiFePo4 - VERY bad batteries and customer service
LiFePo4 - VERY bad batteries and customer service
LiFePo4 - VERY bad batteries and customer service
Customer service is very lacking! Had to chase them to get tracking info after I bought the 120Ah lithium battery. They never answer questions once you've paid the money. The battery i received was only half the capacity it was sold as(weight still tells a lot- it was only around 8.5kgs instead of being about 16kgs). The Enclosure lid wasn't glued on properly so it couldn't be lifted from the carry strap without the whole thing falling apart. Internally, the wiring is not adequate for current rating. I called their phone number and also searched ABN website for any other contact details - found a mobile number to the business owner. He didn't answer or call back either. I had to force a charge back through my credit card after they refused to answer their phones or emails for a couple of weeks. I got the money back through my credit card, then waited for eMarket Aus (12vlifepo4.com) to contact me to organize to have the battery freighted back at their cost after I got a quote to send it back but they didn't like it. Email addresses they use are eOverstoked@***.com &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; sales@***.com.m
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ID
#2324215 Review #2324215 is a subjective opinion of poster.
Location
Perth, Western Australia
Product
Lifepo4 Battery

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