Marta J Fkm

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Begging to return an item and they play DUMB

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Original review updated Feb 29, 2024

Ive been on my hands and knees begging this company for a return label when their website literally says easy returns no questions asked! If I could wrap a rope around my neck after a MONTH LONG back and forth interaction with them, I would.

This level of incompetence is unacceptable and UNBEARABLE. Ive linked below (day 1-30 of emailing them) screenshots of our emails.

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Cons:
  • Customer service is completely illiterate

Preferred solution: Full refund

User's recommendation: If you buy, plan on keeping it

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