Kiran I Vdf

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Verified Reviewer

High price, poor product quality, worst customer service

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I ordered a product from an ad on Instagram. Within few hours / same day I contacted the Customer Service and asked to cancel. They said it was already shipped. There is no way that it could have been shipped. The product I received was a cheap knock off that costed me CAD $45. The customer rep and the supervisor is offering to refund USD $2 as compensation. They are a scam. Do not buy!
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Loss:
$45
Pros:
  • Zero pros
Cons:
  • Worst customer service
  • High price
  • Poor quality product

Preferred solution: Full refund

User's recommendation: Do not recommend

Anonymous
map-marker Lock Haven, Pennsylvania

Libertyzeay ripped me off

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I ordered a nite light that charges an iphone. I have an order # and a tracking # that took me 2 weeks to get. However it leads me to no where. It says it cant find my order, then it says its in Italy! Now I cant find it again. They suck for service. Ive been ripped off. There is no way to reach them. they give me a bogus support email
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User's recommendation: don’t shop there

Lorrain M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charged original price and Poor Customer Service

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Libertyzeay Com - Over charged original price and Poor Customer Service
Libertyzeay Com - Over charged original price and Poor Customer Service - Image 2

I ordered a product from an ad on Instagram. I then found out I was charged $40.00 instead of $23.00 on Invoice.

Then I found the same product on Amazon for $20.00 Canadian. I am from Canada and discovered I paid way too much. They should have given me the Canadian Price on the Invoice. Within one hour I contacted and spoke with Customer Service and asked to cancel.

They said it was already shipped. There is no way that it could have been shipped. I ordered it on November 15th.

I didn't receive the Shipping invoice and Tracking number until November 18th. This company cannot be trusted to deal, especially when they lie to their customers.

View full review
Loss:
$20
Cons:
  • Untrustworthy
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do not purchase anything from this company

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

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David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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