map-marker Mamaroneck, New York

Liberty sports glasses (don't stand behind their product)

I have purchased 3 pair of Liberty sports sunglasses. All of them are polarized. 2 pair are prescription, and I paid retail of $500 each. Unfortunately my glasses got chewed up a little bit from my puppy. They have light scratches on the lenses and the frame is chewed just enough to be uncomfortable. I sent an email to you and received a short response telling me my glasses weren't covered under warranty. I was very unhappy with the lack of help. My issue was that when I purchased my sunglasses I was told that the frame was guaranteed for life. And if you don't do repairs at least a little direction in how I can get these glasses fixed would be appreciated. The same thing happened to my girlfriends maui jim's. For $10 they fixed her glasses and each additional pair cost $1.
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article