Anonymous
map-marker Wichita, Kansas
#5018357 
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Pumps

Purchase two pumps from liberty was having issues with system called helped trouble shoot problem no issue with pumps great customer service
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User's recommendation: Great pumps awesome customer service

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Anonymous
map-marker Schenectady, New York
#4888760 
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Experience with tech support

5.0
I contacted liberty tech support to troubleshoot a small pump that I just installed. The pump went in easily but would not run. I dismantled and reset everything but still no luck. I called in and the gentleman who helped me was fantastic. He walked me through some steps and eventually we discovered a vent issue with the building. Couldnt ask for better help. Thanks.
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User's recommendation: Strongly recommend

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Jeffrey Salisbury

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 Verified Reviewer | map-marker Bergen, New York
#4510237 
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Bad warrenty support

1.0
Liberty Pumps - Bad warrenty support
bought one of there sub pumps thing failed after only a few months. they expect me to spend my money shipping the thing into intentionally. i already have to spend a bunch of money repairing the damaged caused due to there pump failing its going to cost me thousands. on top of the hours i have had to spend getting the water our and trying to dry the place out.
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Loss:
$2000
Cons:
  • Poor customers

Preferred solution: Replacement pump

User's recommendation: Do not buy

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2

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