Philip M Dwf

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Verified Reviewer
| map-marker Liberty Lake, Washington

This is my third pump 280 model the magnetic

Pump is made by liberty pumps this is my third 280 model the magnetic float does not work as should you have to shake it to turn on the pump once on the pump works fine this is not a old pump the Basen is clean

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Preferred solution: A new part

User's recommendation: Buy a different model

Philip M Dwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Float switch

Magnetic float switch always fails this is my third pump same problem but this company has replaced the pumps my pumps are about two years old

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Pros:
  • Works well when the float switch is working
Cons:
  • Something is wrong with there magnetic float switch

Preferred solution: A new switch

User's recommendation: Pumps fine when the switch is on

Anonymous
map-marker Charleston, Illinois

I’m not pissed about my sump pump but I did not talk to or get answers from anyone

Trying to find out about the sump jet I have. Can't remember when it was installed and the plumber didn't keep records.

Everything is fine.

I have serial number. Want to know how old it is

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Jeffrey Salisbury

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Bergen, New York

Bad warrenty support

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Liberty Pumps - Bad warrenty support

bought one of there sub pumps thing failed after only a few months. they expect me to spend my money shipping the thing into intentionally.

i already have to spend a bunch of money repairing the damaged caused due to there pump failing its going to cost me thousands. on top of the hours i have had to spend getting the water our and trying to dry the place out.

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Loss:
$2000
Cons:
  • Poor customers

Preferred solution: Replacement pump

User's recommendation: Do not buy

Anonymous
map-marker Schenectady, New York

Experience with tech support

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I contacted liberty tech support to troubleshoot a small pump that I just installed. The pump went in easily but would not run.

I dismantled and reset everything but still no luck. I called in and the gentleman who helped me was fantastic. He walked me through some steps and eventually we discovered a vent issue with the building.

Couldnt ask for better help. Thanks.

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User's recommendation: Strongly recommend

Anonymous
map-marker Wichita, Kansas

Pumps

Purchase two pumps from liberty was having issues with system called helped trouble shoot problem no issue with pumps great customer service

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User's recommendation: Great pumps awesome customer service

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