Anonymous
map-marker Wichita, Kansas

Pumps

Purchase two pumps from liberty was having issues with system called helped trouble shoot problem no issue with pumps great customer service
View full review

User's recommendation: Great pumps awesome customer service

Anonymous
map-marker Schenectady, New York

Experience with tech support

I contacted liberty tech support to troubleshoot a small pump that I just installed. The pump went in easily but would not run. I dismantled and reset everything but still no luck. I called in and the gentleman who helped me was fantastic. He walked me through some steps and eventually we discovered a vent issue with the building. Couldnt ask for better help. Thanks.
View full review

User's recommendation: Strongly recommend

Jeffrey Salisbury

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bergen, New York

Bad warrenty support

Liberty Pumps - Bad warrenty support
bought one of there sub pumps thing failed after only a few months. they expect me to spend my money shipping the thing into intentionally. i already have to spend a bunch of money repairing the damaged caused due to there pump failing its going to cost me thousands. on top of the hours i have had to spend getting the water our and trying to dry the place out.
View full review
Loss:
$2000
Cons:
  • Poor customers

Preferred solution: Replacement pump

User's recommendation: Do not buy