Teresa R Mkw

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Verified Reviewer
| map-marker Corinth, Mississippi

Trying to make payment... No one will answer

I have been trying to call and make a payment. The phone either gives a busy signal or it goes to an automated system that just keeps telling you to hold..

On my 5TH call, after holding for 10+ minutes, I finally get a person and she tells me the system is down and I can't make a payment! A00646****

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Pros:
  • Life insurance
Cons:
  • No customer service

Preferred solution: Someone to answer the phone and take my payment. Do not be mailing that it is past due

BARBARA M Uad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Egg Harbor Township, New Jersey

Renters insurance policy

I want to check to see if my payment came through for my renter's insurance I need to speak to a human person

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Preferred solution: A human person to speak to

Helmut Uqx
map-marker Guntersville, Alabama

Debit account for payment

Debit card was hacked and I wanted to

Make sure Liberty National had checking account information for monthly draft. I spoke with Marietta and she was fantastic in her customer service.

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User's recommendation: Use this company!

Donna W Kzn
map-marker Opelika, Alabama

To check on policy#481178

I need to up date my last name and change the spelling of my first name. Need to change my name on the policy and you date my name on the policy

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Loss:
$1

Preferred solution: I have got married and need to change my last name and the spelling on my first name.

Donna W Kzn
map-marker Opelika, Alabama

To check on policy#481178

I have found at my moms an insurance policy in my nam with one miss spelled letter. # 481188.

Issued on 12-5-1949. I need to get my named spelled right snd my last name changed.

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Anonymous
map-marker Opelika, Alabama

To check on policy#481178

I can't find out anything, can't talk a human. Keeps sending me to the beginning several times.

For handicapped people please get a live person to answer the phone. I have a speech problem that makes it difficult for a machine to understand me.

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User's recommendation: Have a handicapped button for people with speech or hearing impaired

ANGELIA M Zmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Copies being sent

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Making copies of information and will go into the mail Friday 9/17/2021

Adding some policies also for you to look at.

Thank you,

Angelia Moody

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Preferred solution: Check on policies to see if they are any good.

User's recommendation: Liberty national is good policy

1 comment
ANGELIA M Zmv

Is any update on the policies. I had also mailed one on Father that was a paid up policy, I sent information in on that.

Any Help will be appreciated. Thank you

Anonymous
map-marker Dora, Alabama

I need to talk to someone asap

Yes I was sold insurance that was not supposed to pay til the 3rd of October but it was processed by on September 15 and cost me overdraft fees which I am wanting reimbursed for the agent knew and said he would make sure it wouldn't be processed til the 3rd

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Anonymous
map-marker Orlando, Florida

An agent from Liberty National contacted me and assured me that my money would be back in my account. As of this day nothing have been done, that conversation took place on 7/21/2021

I have a policy with this company and I have the amount taken out of my account every month; however, Liberty National started taken another amount and a second withdrawal in the month of April out of this account which I did not authorize. I started this policy in 2017, for my two sons, and someone in this company started a second policy on one of my sons, which I was told Jarvis Robertson has two policies which I did not authorize the second policy ( I mean why) and if I did I would have wanted one total bill and not two billb

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User's recommendation: Check your account it u give Liberty National your account information because someone is creating bogus accounts and am getting my Lawyer to check this out because my funds have not been placed in my account

Anonymous
map-marker Rochester, Minnesota

Burial policy

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I have a burial policy that was issued by Brown-Service Insurance Company in my name, Caral Lynne Vining, with a beneficiary of my grandmother, Clara Pierson on 08/19/1946.

This policy was for the amount of $300.00. The policy number is 369****. I want to surrender this policy.

Please advise.

Thank you, Carol Vining Bartlett

(509)935-****

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User's recommendation: Have not received a.c reply to this issue. Cannot review

Johanna M Ifz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Johannesburg, Gauteng

Enquiry

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Good morning

Can I be informed what kind of policy do I have with your company.

I don't know my policy number by head but my od number is 710318 **** 083 JT Makgopela

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Insurance Expert Talks

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Exposed: Types of Insurance Scams and Fails

Mar 7, 2021

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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