Liberty National Life Insurance
Liberty National Life Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty National Life Insurance has a 3.1 star rating from 2 customer reviews; consumers are mostly neutral with a 50/50 split between positive and unfavorable feedback.
Key Takeaways for Future Customers
- Check recent Liberty National Life Insurance reviews before relying on phone support.
- Expect reliable life insurance products but verify billing and monthly draft arrangements.
Negative Feedback / Risk Areas
- Frequent Liberty National customer complaints about poor customer service and inability to reach a live person.
- Billing issues include unauthorized withdrawals, double charges, and slow refunds, with customers citing problems updating accounts.
- Accessibility concerns for callers with speech or hearing impairments and overall high price level noted.
Positive Feedback
Customers value the core life insurance product and report individual agents providing helpful service in some cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty National Life Insurance has a 3.1 star rating from 2 customer reviews; consumers are mostly neutral with a 50/50 split between positive and unfavorable feedback.
Key Takeaways for Future Customers
- Check recent Liberty National Life Insurance reviews before relying on phone support.
- Expect reliable life insurance products but verify billing and monthly draft arrangements.
Negative Feedback / Risk Areas
- Frequent Liberty National customer complaints about poor customer service and inability to reach a live person.
- Billing issues include unauthorized withdrawals, double charges, and slow refunds, with customers citing problems updating accounts.
- Accessibility concerns for callers with speech or hearing impairments and overall high price level noted.
Positive Feedback
Customers value the core life insurance product and report individual agents providing helpful service in some cases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to make payment... No one will answer
- - Tried calling to pay; lines were busy or the automated system kept me on hold, and on the fifth call after 10+ minutes, the system is down.
I have been trying to call and make a payment. The phone either gives a busy signal or it goes to an automated system that just keeps telling you to hold..
On my 5TH call, after holding for 10+ minutes, I finally get a person and she tells me the system is down and I can't make a payment! A00646****
- Life insurance
- No customer service
Preferred solution: Someone to answer the phone and take my payment. Do not be mailing that it is past due
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRenters insurance policy
I want to check to see if my payment came through for my renter's insurance I need to speak to a human person
Preferred solution: A human person to speak to
Debit account for payment
Debit card was hacked and I wanted to
Make sure Liberty National had checking account information for monthly draft. I spoke with Marietta and she was fantastic in her customer service.
User's recommendation: Use this company!
To check on policy#481178
I need to up date my last name and change the spelling of my first name. Need to change my name on the policy and you date my name on the policy
Preferred solution: I have got married and need to change my last name and the spelling on my first name.
To check on policy#481178
I have found at my moms an insurance policy in my nam with one miss spelled letter. # 481188.
Issued on 12-5-1949. I need to get my named spelled right snd my last name changed.
Opelika, Alabama
To check on policy#481178
- - Cannot find information or reach a human agent.
- - System loops back to the start; please provide a live person to answer the phone.
I can't find out anything, can't talk a human. Keeps sending me to the beginning several times.
For handicapped people please get a live person to answer the phone. I have a speech problem that makes it difficult for a machine to understand me.
User's recommendation: Have a handicapped button for people with speech or hearing impaired
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCopies being sent
Making copies of information and will go into the mail Friday 9/17/2021
Adding some policies also for you to look at.
Thank you,
Angelia Moody
Preferred solution: Check on policies to see if they are any good.
User's recommendation: Liberty national is good policy
Dora, Alabama
I need to talk to someone asap
- - The agent knew it wouldn't be processed until Oct 3 and said so, but it was processed Sept 15, causing overdraft fees and reimbursement is sought.
Yes I was sold insurance that was not supposed to pay til the 3rd of October but it was processed by on September 15 and cost me overdraft fees which I am wanting reimbursed for the agent knew and said he would make sure it wouldn't be processed til the 3rd
Orlando, Florida
An agent from Liberty National contacted me and assured me that my money would be back in my account. As of this day nothing have been done, that conversation took place on 7/21/2021
- - Liberty National withdrew an extra amount in April that I did not authorize.
- - A second policy was opened on one of my sons without authorization.
I have a policy with this company and I have the amount taken out of my account every month; however, Liberty National started taken another amount and a second withdrawal in the month of April out of this account which I did not authorize. I started this policy in 2017, for my two sons, and someone in this company started a second policy on one of my sons, which I was told Jarvis Robertson has two policies which I did not authorize the second policy ( I mean why) and if I did I would have wanted one total bill and not two billb
User's recommendation: Check your account it u give Liberty National your account information because someone is creating bogus accounts and am getting my Lawyer to check this out because my funds have not been placed in my account
Rochester, Minnesota
Burial policy
- - Burial policy for Caral Lynne Vining, beneficiary Clara Pierson, issued 08/19/1946, $300, policy 369****.
- - Surrender request; please advise.
I have a burial policy that was issued by Brown-Service Insurance Company in my name, Caral Lynne Vining, with a beneficiary of my grandmother, Clara Pierson on 08/19/1946.
This policy was for the amount of $300.00. The policy number is 369****. I want to surrender this policy.
Please advise.
Thank you, Carol Vining Bartlett
(509)935-****
User's recommendation: Have not received a.c reply to this issue. Cannot review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnquiry
Good morning
Can I be informed what kind of policy do I have with your company.
I don't know my policy number by head but my od number is 710318 **** 083 JT Makgopela
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Is any update on the policies. I had also mailed one on Father that was a paid up policy, I sent information in on that.
Any Help will be appreciated. Thank you