Liberty Honda
Liberty Honda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Honda has a 1.8 star rating from 1 review; consumers are mostly dissatisfied after repeated unresolved issues with a 2013 CR-V battery dying multiple times.
Positive Feedback
No positive experiences are reported in the available review; service visits did occur but did not resolve the problem.
Negative Feedback / Risk Areas
- Repeated battery failures and unclear diagnosis are central Liberty Honda customer complaints.
- Service visits failed to fix the software or electrical issue causing recurrence.
- Unresolved problems raise concerns about customer service follow-up and technical troubleshooting.
Key Takeaways for Future Customers
- Check recent Liberty Honda reviews before purchase or service.
- Confirm warranty, ask about refunds and documented repair history.
- Request detailed diagnostics and escalate if customer service does not resolve the issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Honda has a 1.8 star rating from 1 review; consumers are mostly dissatisfied after repeated unresolved issues with a 2013 CR-V battery dying multiple times.
Positive Feedback
No positive experiences are reported in the available review; service visits did occur but did not resolve the problem.
Negative Feedback / Risk Areas
- Repeated battery failures and unclear diagnosis are central Liberty Honda customer complaints.
- Service visits failed to fix the software or electrical issue causing recurrence.
- Unresolved problems raise concerns about customer service follow-up and technical troubleshooting.
Key Takeaways for Future Customers
- Check recent Liberty Honda reviews before purchase or service.
- Confirm warranty, ask about refunds and documented repair history.
- Request detailed diagnostics and escalate if customer service does not resolve the issue.
Turn one complaint into a collective action
Hartford, Connecticut
Battery keeps dying even after 2 replacements
- - 2013 Honda CR-V; battery died Dec 2017, replaced.
- - Battery died Jan 2018; dealer said software issue.
- - Battery died Jan 2019; replaced; third time.
I purchased a new 2013 Honda CR-V in March of 2013. In December, 2017 the battery died and I replaced it with a new battery.
In January, 2018 the battery died again and I took it to the dealership for service and was told it was a software issue and the problem was taken care of. In January, 2019 the battery died YET AGAIN and I replaced it YET AGAIN, Today when I went to start the car, the battery was dead FOR THE THIRD TIME IN LESS THAN 3 YEARS.
The last trip to the dealership yielded no reason as to why this was happening. What is going on, do customers have to bring civil lawsuits against Honda to fix a problem?
- Known defect and they do nothing
Preferred solution: The car should be fully inspected, including the electrical system, and a reason for the repeated dead battery issue.
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