shawyne m

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Verified Reviewer
| map-marker Columbus, Ohio

Do not provide services paid for.

Liberty Home Guard - Do not provide services paid for.
I called Liberty Home Guard for a service repair on 6/29/2023 and the company collected my deductible of $75 and told me the technician will reach out to me in 24 hours. A few days went by and no call from the technician therefore, I reached out on 7/3/2023. The company told me that my payment is due on 7/3/2023 and they will not dispatch a technician until I make a payment. I mentioned to the company that my call was made way before my payment was due and that was breaching the contract.
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User's recommendation: Look for another company.

1 comment
#2377623

Liberty home guard is a scam my daughter purchased a new home in Denver and the seller purchased the home warranty because the AC could not be checked due to time of year . In May she turned on the AC and had an issue so she filed a claim.

They offered her 400.00 dollars after fighting for her. They offered her 1400 I told her to change the ac and we will continue to fight to get you what they promised and that was. 125.00 deductible they pay the rest. She paid 5000.00 out of her pocket to have the ac replaced by the same guy that liberty sent out .

This was in July two months no AC in 90 degree weather she called Liberty and they told her we not paying anything.

Pretty much go *** yourself. The guy who called her was rude and unprofessional.

Airabella Oxm

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Verified Buyer
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Verified Reviewer
| map-marker Middleton, Idaho

LHG won't pay a claim even though its a covered item.