Liberty Furniture Industries Reviews
Liberty Furniture Industries Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Furniture Industries has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral; reviews mention mixed quality, parts issues, and some praised customer service and price level is medium.
Key Takeaways for Future Customers
- Check product origin and interior construction before buying.
- Verify parts availability and warranty or exchange policy.
- Read Liberty Furniture Industries reviews and ask retailers about manufacturing location.
Negative Feedback / Risk Areas
- Recurring customer complaints about parts, defects, and quality control.
- Poor responsiveness on order status, exchanges, refunds, and replacements.
- Misleading expectations about American made labeling.
Positive Feedback
Some reviewers praise amazing customer service, good prices, and attractive product appearance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Furniture Industries has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral; reviews mention mixed quality, parts issues, and some praised customer service and price level is medium.
Key Takeaways for Future Customers
- Check product origin and interior construction before buying.
- Verify parts availability and warranty or exchange policy.
- Read Liberty Furniture Industries reviews and ask retailers about manufacturing location.
Negative Feedback / Risk Areas
- Recurring customer complaints about parts, defects, and quality control.
- Poor responsiveness on order status, exchanges, refunds, and replacements.
- Misleading expectations about American made labeling.
Positive Feedback
Some reviewers praise amazing customer service, good prices, and attractive product appearance.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTheir customer support is horrible
I purchased a bedroom set from 1 stopbedroom. My drop handles keep breaking but 1 stop told me I need to contact Liberty.
For two years now they claim they have not part but continue to sale the set.
This has been a very upsetting purchase. Do not do business with Liberity Furnature Industires
User's recommendation: Avoid Liberity Furniture Industries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Made in vietnam?????
The reviewer tried to contact the company before posting this review.
- - The site claimed the furniture was made in the United States.
- - It arrived with "made in Vietnam" labels; I would not have bought it if I knew.
Yes,they deny indicating their furniture is made in the States-should have know it was made in viet nam
very misleading-everything I read on your website and other sites pertaining to Liberty Furniture lead me to conclude it was made in the United States.Furniture arrived with big "made in Vietnam" labels on it.Had I known that I would not have bought it.
- Not sure
Preferred solution: Apology
User's recommendation: don't believe their websites,or associated ones
Purchased furniture assuming it was American made after viewing website.
The reviewer tried to contact the company before posting this review.
- - I believed Liberty Furniture was American-made based on sales assurances.
- - The furniture is labeled Yuhong Vietnam Furniture Manufacturer.
I purchased a bedroom suite from a local retail store after I questioned them if Liberty Furniture was American made. They assured me it was American Made.
I looked at the website for Liberty furniture and was convinced, after viewing their website, it was American made.
My furniture was delivered and set up then I noticed the only manufacturer identification on it was "Yuhong Vietnam Furniture Manufacturer" so I contacted the retail store, thinking they had made a mistake and their customer service told me a different story than the sales dept. They informed me that this was indeed manufactured in Vietnam but was owned by Liberty Furniture.
I called Liberty Furniture customer service and they said it was indeed manufactured in Vietnam and they had plants in several other countries as well.
I try to bi American made products when possible and feel misled. I could have spent my 4000 dollars supporting Americans.
User's recommendation: Be aware this is not American Made
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective Furniture
The reviewer tried to contact the company before posting this review.
- - We purchased the Magnolia Bedroom set from a local retailer.
- - Minor bubble on one nightstand inlay; now bubbles on all pieces.
We purchased the Magnolia Bedroom set from a local retailer.
It came with a very minor bubble around the inlay of one of the nightstands.
It has since gotten bigger and now every piece of furniture we have is starting to show bubbles in the same area's and most likely on the *** of completely cracking open all the way around each inlay.
We absolutely love the look of the collection and spent quite a lot for it, so this is a huge disappointment.
Wondering What can issue?
Preferred solution: Replacement of furniture.
Clips broken on armoure
The reviewer tried to contact the company before posting this review.
- - Need replacement armoire door clips; bottom-right clip broke.
- - They advised getting all four pieces from the company; please confirm.
we need the clips for the doors on our armoire; bottom one on right side door broke off and when we tried to replace it from hardware store they recommended we reach out to company to get all 4 new pieces. please let us know if this is possible
Thank you, Jackie Brown 309-360-****
Preferred solution: Deliver product or service ordered
Question about modern Farmhouse headboard
- - They answered promptly about holes on headboard legs.
- - Holes may be visible depending on bed style, and they show on the queen platform bed.
I questioned why holes were showing on headboard legs. They answered promptly.
The holes can be visible depending on which style bed you have. Just beware on the queen platform bed they do show and I personally feel it detracts from the beauty of the bed.
User's recommendation: Look at entire bed and frame before you decide to purchase
Drawer fell off slider
- - Drawer failed after one year due to dried glue and loose screws.
- - Store wouldn't help; looks nice but interior is cheaply made.
Just after one year from delivery, the top drawer of the Avalon nightstand fell off the slider. When we removed the drawer, we saw that the glue had dried which caused the screws to let loose and the bracket holding the slider to pull away from the nightstand's interior sides.
So, the slider holding the drawer was not level and the drawer stuck. Since the side panels were particle board, new screws will not hold. The store would do nothing because we had not bought their extended warranty and the glue drying was not considered a defect. The store clerk said the glue drying was like a tire picking up a nail and going flat.
Not. A nail piercing a tire is not a defect, but an accident. Glue drying and screws pulling loose after one year is a DEFECT!!! The company claims the store must resolve it.
So, no one wanted to help us with the defect.
My advice is to NOT buy from this company. The furniture looks very nice, but the insides are cheaply made and will not last.
User's recommendation: Check interior of furniture before buying.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQueen bed - Amelia Toffee or Astoria Grand Blenheim
The reviewer tried to contact the company before posting this review.
No help at all as it was closing time.
Poor quality check
- - Purchased Liberty Harvest Home Barley Brown 5-Drawer Chest from Sheely’s; drawers warped, replacements ordered after first arrived unusable.
We purchased the779-br41 Liberty Furniture Harvest Home - Barley Brown 5 Drawer Chest, dresser and mirror from Sheely’s in Ohio on 09/09/2019 my wife’s dresser and mirror were as expected, my dresser had all warped drawers, Sheely’s originally thought it was just the bottom 3 but ended up being all of them, they ordered a new one which came in last week 10/14/2019, after they inspected it they deemed it too bad to deliver and ordered another one. They left the original one here but now we have to wait another month or so to see if the third one is good or not.
This does not speak well of your quality check or care for the customer. Starting to question if we made the right decision.
Preferred solution: Let the company propose a solution
Unbeatable quality, perfect price and awesome customer service!
- - Nightstand is well made and solid.
- - The price was great, and the service was excellent.
- - The store is recommended for furniture purchases.
I love my nightstand! I could instantly tell this was made well, very solid!
Great price and amazing customer service from start to finish!
Everyone needs to buy their furniture here! You can't go wrong!
- Amazing customer servicegreat prices quality product
Order #1209
- - Purchased furniture on Sept 28, 2019; no status update.
- - Have emailed multiple times with no response; requesting update and delivery date.
I purchased a piece of furniture on Sept. 28, 2019 and haven't received any information on the status of my order.
I have also emailed multiple times to get an update on my order and have't received any response from the company. I would like an update on my order as soon as possible and the approx. date I will be receiving my furniture.
Thank you! Deanna
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Yes I agree. I waa upset when I saw the same tag on my bedroom furniture.
All the Agent Orange that was sprayed in Vietnam that stays in the environment for years. I keep asking myself is it in the wood of my bedroom furniture