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Libbey

Libbey

libbey.com
What is your customer experience with Libbey?

Libbey Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Libbey has a 3.0 star rating and consumers are mostly neutral; recent long-term customers report a change in product quality with a fishy smell after heating.

Key Takeaways for Future Customers

  • Check Libbey reviews for product quality notes from loyal customers.
  • Expect medium price level and value diversity of products and discounts.
  • Be prepared to report issues; customers say complaints may be ignored.

Negative Feedback / Risk Areas

  • Recurring customer complaints about changed ingredients and odor.
  • Problems cited with customer service and exchange, refund and cancellation policy.

Positive Feedback

Review authors note loyal customer base, product diversity, and occasional discounts or special offers.

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Anonymous
map-marker Stevensville, Montana

The green beans smell like fish after you heat them up

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we have been customers for 30 , 40 years and as of late the quality is not there, they must have changed the ingredients .

User's recommendation: if not satisfied tell them , they ignore all complaints

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James G Efx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Green beans

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AI Highlights
  • Loyal customers note a recent fishy smell across multiple cans.
  • They want to know why the change happened and if ingredients were added.

the product as of recently has a fishy smell? it is not just one canSarcastic we have loyal customers for 20 , 30 years and have noticed the change in smell of the product.

I want to know why the change and if different ingredients have been added? thank you James Gandara II

Loss:
$2
Pros:
  • Loyal custormer
Cons:
  • Change

Preferred solution: Let the company propose a solution

User's recommendation: do not be surprised

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