Sir, Sub: Customer Complaint / LG TV LED 43UK6360PTE 43UHD IPS 4K This is to inform you of the complaint I have regarding a LG TV, I purchased recently. Following are the purchase details. Model : LG LED 43UK6360PTE43 UHD IPS 4K Shop : M/s. RESHMI HAPPY HOME, Pulliman...
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ID
#2663693 Review #2663693 is a subjective opinion of poster.
Location
Thrissur, Kerala
New Reviewer

Worst experience with LG Washing Machine service (INDIA)

Hi, Our Washing Machine PCB was damage due to high voltage and we logged a complaint with LG service center (SHREE TECHNO SERVICE, HYDERABAD - INDIA) four weeks back, but till date, they are not able to fix the washing machine and claiming part is not available. I would like to as LG why are they selling washing machine if they are not able to provide spare parts for their product. I would suggest all that DON'T BUY LG WASHING MACHINE.
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1 comment
#1714226

Me too. I wish I never bought a washer from the them.

Customer service reps are incompetent and rude. Washer broken for 2 weeks and have no idea when it will be fixed.

ID
#1562952 Review #1562952 is a subjective opinion of poster.
Product
Lg Electronics T8532Hfdt5 Washing Machine
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered

LG CHOR SALLEE

I have purchased three Ac from LG Showroom and after purchasing that we have made request on 13.07.2014 on thier toll free number and got the Request ID RNA140713****56 and were told that in 24 hours the AC will be installed in your premises. But after 24 hours when we made call again in LG customer care they told us that they will again sending the request to the concern department and told us that you will ahve to wait for another 24 hours and the AC will be installed in your premesis They also gave me the number of Service center head Rakhi 0998807**** and when we try to call her on 15.07.2014 firstly she disconnect the phone and after five or six times she switch off her phone and her phone was off for the day till I last tried on 8pm in the evening Next day on 16.07.2014 I again tried her and after three of four phone calls she picked the phone and we had chat and she ask me to gave me the request id and also told us that she will take immediate action and let us know with in 15 minutues and after 1 hours when we did’t receive her call we tried again and she pretended that she does not know us and what we are talking about. After That we just searched for her boss number who sits at chandigarh Mr ramesh his mobile number is 0998807**** and convey him all the story. he tried to hel us very much we appreciate but it seems that no one in the company follows the instructions of his boss. after that we got a call from Mr Bhupinder 941802**** and he told us that my engineer is visiting to you on 17.07.2014 and gave me his number Mr Shashi 980531**** and we tried shashi at 3 pm he told us that he is comning to us at 5 and when he did’t come then we call him again and he told me that is coming at 6 and then 7pm and then 8 pm and then 9:30 pm and then the phone got switched off next day on 18.07.2014 when we again try Shashi he told us that he is coming at 9:30 and lastly he cam to us at 12:30 after repeted calls after visiting he told us he is just here for the inspection and the engineers are coming from Dharamshala and they will fit the ac and they are reaching by 8 in the evening on 18.07.2014 but now this is 19.07.2014 and the time is 12:46 pm no one even bothered to call us and no one is here to fit thoses ac. I would like to know that this kind of bull tatti services promised by the LG Company. A world renowed company then please away from this company CHORRRRRRRRRR sale harrass karte hain
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ID
#512197 Review #512197 is a subjective opinion of poster.
Location
Chamba, Himachal Pradesh
Loss
$100000

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