Anonymous
map-marker Randolph Township, New Jersey

Problem

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Placed order and waited for shipment. They then decide to hold my shipment bc they wanted more money to ship. I think disgusting service and they sent my package short of merch and still kept my money for the extra shipping

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Anonymous
map-marker Bellaire, Texas

Tag dye leak

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I bought a sweatshirt that was the dye and it has a grey tan on neck. When washed it leaked grey all over sweatshirt.

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Alice O Qxl

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Verified Reviewer

Cancel order

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Payment went through without authorization, shipping cost was £86 for just a top. I want a full refund and shipping cost its hasn't even been shipped yet so cancel it quickly

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Loss:
$100
Pros:
  • Good sale price
Cons:
  • Cannot ancel orders quickly
  • Massive shipping cost

Preferred solution: Full refund

User's recommendation: Don’t buy from LF stores if u live in England

Anonymous
map-marker West Palm Beach, Florida

Poor customer service

The girls working there have bad attitudes, they didn't want to answer any questions about the sales, and one employee had the nerve to tell a shopping customer "that's rude!" when the customer spoke her opinion about an item to her friend. That employee in particular needs to mind her business.

The other girls need to be more helpful instead of making *** comments like, "I thought she already told you" when asked about store sales.

Those girls made us never want to shop at that location again. Shame on the manager for allowing the staff to act in such a poor manner.

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