Lexus of Tacoma Service Dept - avoid if you can.
The primary goal of the service department is to separate you from your money -- not solve problems. I was out of town and my son's iphone cable got stuck in the USB port of my wife's brand new (purchased at Lexus of Seattle -- another story) CT200h. The service department told her that she broke it by putting the cable in backwards. She told the service tech that it wasn't possible -- especially since the cable worked - i.e. played music from the iphone through the car stereo. The service tech wouldn't listen and told her that it would cost $275 to repair. She left. My 17-year-old son checked Google and not only found a Lexus forum where other owners had documented the same problem, but discovered how one member had fixed the problem using a collar-stay from a dress shirt. It took him 5 minutes from searching on Google to successfully removing the USB cable. I should pay him! This isn't my first really bad experience with the Lexus of Tacoma service department. If you have lots of money to waste, go to Lexus of Tacoma; otherwise, go to Lexus of Seattle. It's worth the drive.
Companies Similar to Lexus of Tacoma
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.