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LIED AND FRAUDULENTLY SOLD DAMAGED VEHICLE AS NEW

Lexus of Smithtown - LIED AND FRAUDULENTLY SOLD DAMAGED VEHICLE AS NEW
Lexus of Smithtown - LIED AND FRAUDULENTLY SOLD DAMAGED VEHICLE AS NEW
Lexus of Smithtown - LIED AND FRAUDULENTLY SOLD DAMAGED VEHICLE AS NEW
Update by user Oct 09, 2020

UPDATE: A WEEK LATER MATT C FROM LEXUS OF SMITHTOWN TOLD ME HE WOULD TAKE CARE OF THE PROBLEM ONLY TO FIND OUT HE HAS NEVER RETURNED ANY OF THE CALLS TO THE REPAIR SHOP THAT LEFT SEVERAL MESSAGES FOR.HIM. SO I CALLED BACK TO BE LIED TO MORE SAYING HE NEVER GOT ANY MESSAGES TO HIS DIRECT LINE, ONLY TO BE TOLD HE WOULD CALL THEM DIRECTLY, DAYS LATER AND STILL NO CALL!

Original review posted by user Oct 09, 2020
I DROVE ALL THE WAY FROM OHIO...WAS TOLD CAR WAS PERFECT WITH 9,200 MILES ON IT...ANY TINY SCRATCH WOULD BE REMOVED BY DEALER ONLY TO GET THE CAR HOME TO HAVE A TOW COVER PIECE FALL OFF THE FRONT END EXPOSING DAMAGE AND ONLY TO BE TOLD BY DEALER TOO BAD!!! NOW I HAVE A CAR I PAID $30,000 THAT HAS FRONT END DAMAGE THAT WASN'T EVEN REPAIRED WELL BY THE DEALER. VERY VERY DISHONEST!!!

User's recommendation: DO NOT TRUST THEM...THEY WILL RIP YOU OFF VERY DISHONEST!

View full review
ID
#2217159 Review #2217159 is a subjective opinion of poster.
Location
Nesconset, New York
Product
Lexus Car
Cons
  • Very dishonest
Loss
$2000
Preferred solution
Deliver product or service ordered

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