Anonymous
map-marker San Jose, California

Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've taken my car in to get a recall done. I honestly think nothing was done to the car at all, they've just handed it back as is.

They never gave me a car wash as promised, and my advisor Jason V. was an a++hole, he give me attitude and continue to question my ownership of the vehicle like I can't afford it or something. I have my registration on me under MY name.

Also, they have the audacity to delete my entire service history, maybe because NO service recall was EVER done there. I am FURIOUS and will be reaching out to Lexus to file a complaint.

View full review

Preferred solution: Get my service history back!

User's recommendation: Do not waste your time there unless you are paying them. Service is terrible and they NEVER return any calls.

Brands Related to Lexus Of Pleasanton

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article