Lexie Hearing Reviews
Lexie Hearing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lexie Hearing has a 2.8 star rating from 4 reviews. Consumers are mostly neutral but report mixed experiences with product reliability and support.
Key Takeaways for Future Customers
- Expect potential delays or no response from customer service; check Lexie Hearing reviews for support patterns.
- Products can work well when functioning, but sound quality and comfort complaints exist.
- Be cautious about warranty, refunds, and return policies before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about no callback and poor customer service.
- Reports of devices failing after charging or hardware issues and lost-device replacement problems.
- Concerns customers mention about refunds, exchanges, and implied warranty changes.
Positive Feedback
Customers note good performance when hearing aids work and mention a one-time discount on lost products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lexie Hearing has a 2.8 star rating from 4 reviews. Consumers are mostly neutral but report mixed experiences with product reliability and support.
Key Takeaways for Future Customers
- Expect potential delays or no response from customer service; check Lexie Hearing reviews for support patterns.
- Products can work well when functioning, but sound quality and comfort complaints exist.
- Be cautious about warranty, refunds, and return policies before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about no callback and poor customer service.
- Reports of devices failing after charging or hardware issues and lost-device replacement problems.
- Concerns customers mention about refunds, exchanges, and implied warranty changes.
Positive Feedback
Customers note good performance when hearing aids work and mention a one-time discount on lost products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Hi, I have Lexie 2 plus hearing aids..I...
Hi, I have Lexie 2 Plus hearing aids. I wanted to purchase wax guards as I have before but couldn't access the site.
I called and found that Lexie may be going out of business. I was told to email for information and what it means for future support.
Please advise. Thank you.
- Great hearing aids
- Company going out of business
Preferred solution: See email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pawcatuck, Connecticut
My Lexie B2 hearing aids (purchased...
- - The Lexie B2+ hearing aids stop working after charging and need customer support.
- - The right ear red hearing aid was lost and can't be found.
My Lexie B2 + hearing aids (purchased last April) do not work after charging. I please need customer support.
Also a few days ago lost the right ear red colored hearing aid which somehow fell out of my ear when walking.
I retraced my steps but unable to find the device. I continue to have difficulty hearing even when wearing both of my Lexi hearing aids.
Fayetteville, North Carolina
Hearing aid problems
Right not working, saying burn wire when right aid is on. Left appears to be working fine. Not sure if it's a wire problem.
Preferred solution: What ever needed to fix the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't connect aids to new I phone
Could not get through. I purchased an iPhone 17 Pro yesterday and tried to connect my B2 Plus hearing aids a number of times but was unsuccessful. I need help to connect.
Buenos Aires, Buenos Aires F.d.
Return
- - Sound is weak and tinny, even via Bluetooth.
- - Uncomfortable and I can't use the phone with them.
- - Warranty/support seems gone; I want a refund.
Im simply not getting good sound out of these hearing aids. They connect ok to Bluetooth but the sound is very weak and tinny.
I couldnt use the phone todayhad to take them completely off. Heard better without them. They are not comfortable either. When I bought these hearing aids there was an implied warrantee.
At least for some support.
Now that has changed and I will have no support. I want to send these hearing aids back to you for a refund.
User's recommendation: if you live in the US…don’t buy these hearing aids
Toronto, Ontario
Return
tried to get in touch with Lexie by phone. No one is answering and no one is returning the calls. I sent an email but Im not sure how that will go.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey never return calls as promissed
Love the company when they pay attention to business. However, I have left several messages on the phone and never have received a call back. They say we will get back to you ASAP.
- For a one time discount on lost product
- Never call you back
User's recommendation: try to call when they answer phones
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHearing aid doesn't work
- - Replacement sent after I paid a fee; aids were lost in Spain.
- - The right hearing aid does not work.
- - They will not send a new set until I mail back the broken set.
I was sent a replacement set after I paid the fee; my hearing aids were lost in Spain. After many phone calls, it was confirmed that the right hearing aid does not work.
They will not send me a new set until I mail the broken set back to them. I explained I am homebound, just home from the hospital from breaking my femur, and asked them to please send me a new set with a return envelope and I will send them asap.
Although this was done several years ago when I was not disabled, I was put on hold for over 2 hours in the last 5 phone calls I made this week. I suspect that since my contract is paid off, they don't care anymore.
- Like them when they work
Preferred solution: Hearing aids that work
Companies Similar to Lexie Hearing
MDHearingAid
“Spoke with Nathan on Friday and troubleshoot my non working right hearing aid spoke with (I think her...“
Soundly
“Knowone to talk to not what it says you are. Hard to believe no phone numbers. Phone. Phone. Phone phone...“
Hearing Aid UK
Amplifon Hearing Health C...
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation