Problem solved

Ive been trying to communicate with the customer service rep for 3 weeks. Email after email. All I would get back was a number saying they were referring my problem to the service department. Finally I got an email back from Stehianine saying that they were going to replace the reel. Which reel they send me of same value is ok.

User's recommendation: Try lews.

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ID
#3789064 Review #3789064 is a subjective opinion of poster.
Location
Walnut Hill, Illinois

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Verified Reviewer
New Reviewer

Broken rod

Lews - Broken rod
I bought a *** Attack rod about 6 months ago and used 4 or 5 times . I have always kept it in a sleeve and stored it in my boat locker. I was fishing Saturday and as I was setting the hook on a bass it snapped in half. I have a lot of Lews rods and reels and have been very pleased but I am disappointed with this rod. I hope you can make this right. Thank you for your time.
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ID
#3555267 Review #3555267 is a subjective opinion of poster.
Location
Mcdonough, Georgia
Loss
$90
Preferred solution
Full refund
New Reviewer

Broken rod

Lews - Broken rod
Lews - Broken rod
Lews - Broken rod
I was fishing with a brand new Mach Smash yesterday. Its my favorite set up out of the 7 sets of Lews I own. Just recently about three weeks ago I set the hook on a largemouth Bass that wasnt even a keeper sized fish and snapped the rod in half. Me thinking it was damaged already perhaps shrugged it off. Replaced that one with this red set. As I was fishing yesterday it snapped on me while setting the hook. Im asking for a replacement this time or something to keep me interested in buying your gear! I will pass down your gear to my son and start going with G Loomis if not.

User's recommendation: Pending.

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ID
#2815354 Review #2815354 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Let the company propose a solution

Defective rod eyes.

Rod eyes that Frey the line. I have not yet been contacted by lews about my complaint

User's recommendation: First issue I’ve had with lees.

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ID
#1995157 Review #1995157 is a subjective opinion of poster.
Product
Lews Fishing Rod

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