Order problem

You sent a package which has been delivered to my old address. I clearly ordered it to my new address some 2500 miles away from my old address. There is no one at the old address to either receive it or send it back. I will no longer deal with the problem or your company. You figure out how to retrieve the package. I tried but received ABSOLUTELY NO help from your phone agent, Cindy. I have notified my credit card company to the effect that I am refusing any payment for this item. They will notify you. Maybe this will get you to act on your own behalf.
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ID
#4110205 Review #4110205 is a subjective opinion of poster.
Location
Charlottesville, Virginia

You sent my item to the wrong address and have offered no good way to rectify the mistake.

No customer service. No customer service. No customer service. No customer service. No customer service.

User's recommendation: Go elsewhere if you want customer service.

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ID
#4101639 Review #4101639 is a subjective opinion of poster.
Location
Charlottesville, Virginia

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New Reviewer

Missing pen in shipment

BAfter two ten-minute waits for a customer service rep and then a resolution, the issue was resolved satisfactorily. I am happy with the customer service reps work. She even sped up the delivery time, which was kind of her. I will buy from Levenger again! This was the first isdue in 30 years.

User's recommendation: Buy from Levenger!

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ID
#3901247 Review #3901247 is a subjective opinion of poster.
Location
Decorah, Iowa
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Missing pen in shipment