New Reviewer

About warranty

Levc - About warranty
Levc - About warranty
Levc - About warranty
Levc - About warranty
Auto handbrake faulty Knocked back by customer service . Nothing has been spilt on this and I would no better than customer service . It a fault and it should be covered . I have invested in 2 LEVC taxi and Ive had 2 issues with them and you have knocked back warranty on both . I want someone to call me ASAP . I was the chairman off city cabs Edinburgh for the last 16 years and recommended the LEVC but I wont be doing that from now if we dont sort this fault out . My number is 0798449****
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ID
#3037007 Review #3037007 is a subjective opinion of poster.
Location
Hackney, England
Loss
$282
Preferred solution
Full refund

Poor after sales for a cab that’s not fit for purpose

Cab is 2 years old 37000 miles after countless problems the batteries wheelchair ramp door hinges. I now have a cab with a faulty erad. Taken to garage Tuesday told cab wont be looked at till Friday at the earliest. No spare cab offered until it is looked at. No contact from the garage unless I ring them. This is a joke 60+ grand taxi that is obviously not fit for purpose in London.

User's recommendation: Think again.

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ID
#2833250 Review #2833250 is a subjective opinion of poster.
Location
Bethnal Green, England
New Reviewer

Poor after sales.

The vista plus 37000 miles on clock. Had batteries replaced last year and now the erad has gone 3 days in brewery rd and still not been looked at. No spare cab offered and no communication received. For the amount of money this taxi cost it is shocking.

User's recommendation: Don’t buy one until they sort out the problems. If this was jaguar or a major car company they wouldn’t allow this to happen.

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ID
#2833209 Review #2833209 is a subjective opinion of poster.
Loss
$400
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Complaint

Levc - Complaint
Original review updated by user Aug 20, 2021
Im a London Taxi Driver and I have purchased a TXe. Two days ago a passenger got out of my cab and passed my the broken handle from my near side door saying this broke off in his hand. I took the taxi into LEVC Chiswick to have the part replaced under warranty. Unfortunately, they said that you will not replace this under warranty as excess force had been used. I disagree strongly, I saw the passenger open the door and no excessive force was used, plus, I use my handle on my door a lot more than the rear doors and I have had no problem with it. This must have been a faulty part and I hope you will see my side of the story and replace the part under warranty.

User's recommendation: Broken handle my fault say LEVC. I say faulty goods.

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ID
#2789222 Review #2789222 is a subjective opinion of poster.
Preferred solution
A new handle supplied and fitted under warranty please

Dont but the cab not fit for purpose yet, just drive euro 6

I bought the vehicle from levc, the day of collection my range extender failed to kick in at 20 miles left on battery. I rushed back in time to fix it with dealer. Now list of faults 69 reg 3 range extender issues 2 radio sound cut off 1 digital speedo 1 intercom 1 cold air 1 rear door locking etc etc. After sale customer service not helpful at all
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ID
#1775351 Review #1775351 is a subjective opinion of poster.
Location
London, England
Cons
  • Lots
New Reviewer

Faulty new electric taxi

Update by user Feb 13, 2019

Levc can’t master the EV technology yet

Original review posted by user Feb 12, 2019
I bought a new electric taxi levc tx from west London dealer after 1 day I’m back to the dealer with major fault.nearly a month to fix it and I’m out of work when I claim compensation the treat me like ***
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2 comments
#1964022

I’m having issues on my levc too not as good as they say

#1816592

Nice good information

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ID
#1470363 Review #1470363 is a subjective opinion of poster.
Product
Levc Car
Pros
  • Shap
Cons
  • Software problem
Reason of review
Bad quality

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