Letterboxd
Letterboxd Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letterboxd has a 5.0 star rating based on 2 customer reviews and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Users praise quick resolution via chat that restored movie rating functionality and note long-standing use as members, reflected in Letterboxd reviews.
Negative Feedback / Risk Areas
- Reports of lost rating options after an app update.
- Occasional account access failures affecting long-term membership.
- Some users escalate to customer service for help, creating Letterboxd customer complaints about account recovery.
Key Takeaways for Future Customers
- Expect a highly rated platform but verify rating features after updates.
- Contact chat or customer service promptly if your account or rating tools fail.
- Long-term members report issues can be resolved, so membership support is available.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letterboxd has a 5.0 star rating based on 2 customer reviews and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Users praise quick resolution via chat that restored movie rating functionality and note long-standing use as members, reflected in Letterboxd reviews.
Negative Feedback / Risk Areas
- Reports of lost rating options after an app update.
- Occasional account access failures affecting long-term membership.
- Some users escalate to customer service for help, creating Letterboxd customer complaints about account recovery.
Key Takeaways for Future Customers
- Expect a highly rated platform but verify rating features after updates.
- Contact chat or customer service promptly if your account or rating tools fail.
- Long-term members report issues can be resolved, so membership support is available.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rating movies
- - User can’t find the rating option after updating to 4.6.0.
- - User updated the app a week ago and uses iPhone 11; asks how to start reviewing again.
I always liked to rate the movies I have watched on your app but lately there is no option to do this.
I updated your app about a week ago to version 4.6.0
Please let me know how I can start reviewing the movies again. I am using an iPhone 11.
User's recommendation: I was not able to rate movies like I always did. I did a chat with Letterboxd and they did something so I could rate the movies again
My account won't work
I love Letterboxd, I have been a member for years. All of a sudden my account quit working for the first time in years. Please call me at 214-924-**** to help me.
- Excellent service
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