Letsfit
Letsfit Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letsfit has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Letsfit to a friend or colleague.
- Rating Distribution
Pros: Easy to use, Love the watch, Nice screen.
Cons: Band fell apart, Customer service is not there, It does not work.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letsfit has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Letsfit to a friend or colleague.
- Rating Distribution
Pros: Easy to use, Love the watch, Nice screen.
Cons: Band fell apart, Customer service is not there, It does not work.Recent recommendations regarding this business are as follows: "Don’t buy the ring", "Don’t buy", "Give customer service to your customers. The watch was purchased June 24, 2034 and the charger has literally fallen apart.Ive been trying to get the issue resolved but to no avail. If I stopped paying for it I would hear from them", "Buy a better watch", "Do not buy!".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Letsfit Reviews
"Ring not updating sleep info"
It takes FOREVER to transfer the daily info. The sleep info is the same for days and does not update. The sleep info on the recovery time does not match what...
Henderson, Nevada
I will only rate the person who helped answer my questions. I am disappointed with the ring. It lasts 3 days which they advertise 6. The woman who helped me was fineQuestions about device
Its advertised to work 6 or more days which is a lie. Thats only if u dont use it. It lasts 3 days when on
User's recommendation: Don’t buy the ring
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naples, Florida
Watches stopped working
No one answered when I called. I gave up a bought a different brand watch
I purchased 2 let's fit watches less then a year ago. Both stopped working and no one answers when I call.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Worth, Florida
Still waiting on a reply
Watching have been giving trouble, and still do, one is completely not working and the other one is only saying hello, pl
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Saint Paul, Minnesota
Ring not updating sleep info
It takes FOREVER to transfer the daily info. The sleep info is the same for days and does not update. The sleep info on the recovery time does not match what is on the sleep page.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Margate, Florida
2 watches won’t pair.
Nobody ever returns my phone calls. I'm going to report you to HSN and whoever else I have to.
I'm sick and tired of buying your dumb watches. They don't work, they don't pair, nobody's there, and there's no customer service. This message cuts me off constantly at 855-296-****.
Get with the program, guys. I'm calling HSN to report you.
- Watches wont pair
Preferred solution: Full refund
User's recommendation: Don’t buy
Columbus, Ohio
Gobbles up data on cell phone.
5 GB in 5 days. You would need unlimited data on telephone service.
Higher amount of data costs more. So that means cell service costs more. Can't afford that.
Screens on the phone is pretty and easy to read. But need a better instruction book.
Too hard to look. Information up on the internet.
South Holland, Illinois
Setting correct time
Ive called 3 times. No one has returned my call.
I texted my problem and no one has responded to my text.
Ive had this problem before.
But someone was available to assist me. There must be a defect with this watch.
Allegra Smith
773-727-****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlottesville, Virginia
Broken charger E26
No one answers the phone or returns calls. There are no prompts on voicemail.
This was my second call. I have been trying to get this resolved.
User's recommendation: Give customer service to your customers. The watch was purchased June 24, 2034 and the charger has literally fallen apart.Ive been trying to get the issue resolved but to no avail. If I stopped paying for it I would hear from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREPLACABLE BAND
Hello, my name is Kim Crisafulli. I purchased a Lets Fit smartwatch about 2 years ago, through either QVC or HSN, I can't remember.
Actually, I bought 2, 1 for my son. My band fell apart about a year ago, I have been trying to find where I can purchase a new band. Every time I order one, it's the wrong one. I called your company about a year ago, the woman I spoke with wanted me to send the receipt, which I do not have.
I wasn't looking for a free band, just where I can get the correct band. My Lets Fit is IW2 OF36 MAC, says 00:00:35:0E:0F:36. Also, there is a V1.37 in a small box to the right. It's getting very frustrating because I can't use the watch.
Please help by letting me know where I can get a new band. Thank you, Kim Crisafulli.
- Band fell apart
Preferred solution: INFORMATION WHERE I CAN PURCHACE A NEW BAND THAT FITS MY LETSFIT SMART WATCH
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Majalengka, West Java
Watch stopped working after 6 months
I actually liked the Letfit watch although it quit working after 6 months there is absolutely no customer service available. I have tried to contact them at least 3 times with no response.
It doesn't matter how good of a deal a product is upfront if it quits workings 6 months later. DISAPPOINTED AND ANGRY.
- Nice screen
- Easy to use
- Only lasted 6 months
User's recommendation: Buy a better watch
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Have a item to return. I have no return shipping label
I have asked for a shipping label from customer service repeatedly and I never received one. I have paid for the shipping fee for the return of letsfit 2pk watches. I would like a full refund of $87.09 for the Letsfit watches and and $15.68 for the shipping fee from ups.
I would appreciate that this matter is taken care of ASAP.
Cordially,
Maria Volkerick
163* *** Street, 2nd floor
Bayside, NY 11360
(516) 404-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI could never get anyone on the phone to help me.
I called and could not get through to anyone. My watch has broken twice. The first time Hsn fixed it this time they ask me to call Letsfit.
Preferred solution: Exchange
Customer service does not exist.
I need a new band. I cannot get in touch with anyone and when I send emails or leave messages no one responds.
- Nice watch
- Non-existent customer service
Preferred solution: I would like a leather band for my E25 watch.
User's recommendation: Do not buy!!!!!!!
Richardson, Texas
Troubleshooting watch issues
No one answered. I guess they hung up on me.
My issue was not addressed nor resolved. I was listening to music for several minutes and then it went silent.
So I would not recommend this site or watch to anyone because I just received it from HSN last week. I lost my money because the face is just black now.
- Tracking
- It does not work
Preferred solution: Fix the problem with the watch
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ellenville, New York
Issues with brand new watches
When you go to phone list in Smart watch and tap name it does not make call it's connected to BT can you please help me out
Fall River, Massachusetts
Issues with brand new watches
I need to resent my password so I can get the app to work I can do anything with this watch I can't remember my old password bi keep asking you to email me and you don't my email is birdgisel@***.com please email so I can reset the password or send it back
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