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Les Mills

Les Mills

www.lesmills.com
What is your customer experience with Les Mills?

Les Mills Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Les Mills has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Great training.
    Cons: Terrible customer service.

  • Recent recommendations regarding this business are as follows: "We as customers need to be able to talk to someone when we have a problem. I am older and not good with computers but I couldn't even get ahold of a person to talk to. Left a message and no one has gotten back to me.", "Don’t order", "You’ve signed up for Online BODYPUMP 127 Initial Training. Pre-Work Submission due date: 22nd January 2024 Start Date: 27th January 2024 End Date:28th January 2024".

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Media from reviews

Les Mills - No access
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Show reviews that mention
service messages emailing training noone amount sort refund exchange requests
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Penelope M Ksy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I already paid and you cancelled me again

My subscription ran out. I didn't receive a notice that it was ending, so when I went to work out, I couldn't.

When I tried to pay, I couldn't get in. Eventually, I figured it out and made the payment. The 14-day free trial period began on March 1.

However, when I logged in today (February 18th), it stated that my subscription had been cancelled. I need my subscription back by tomorrow morning so I can complete my workout.

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User's recommendation: We as customers need to be able to talk to someone when we have a problem. I am older and not good with computers but I couldn't even get ahold of a person to talk to. Left a message and no one has gotten back to me.

Faith A Ubh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No access

Les Mills - No access
Contains 1 confidential file for company representatives

I paid for premium and I don't have access. I want the service I paid for. Please fix my access so I can use what I paid for.

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Loss:
$30

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order

Anonymous
map-marker Los Angeles, California

Billing issues

I left a message and no one has returned my call, so your customer service is horrible so far. As a result, I may cancel.

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janine s Vha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auckland, North Island

LM won't respond to my requests

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've tried emailing and leaving messages and noone from that company will call or email me back. I'm trying to cancel a training to give them ample time to provide a refund or do some sort of exchange in a reasonable amount of time, but they won't respond. It's very frustrating.

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Loss:
$191
Pros:
  • Great training
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: You’ve signed up for Online BODYPUMP 127 Initial Training. Pre-Work Submission due date: 22nd January 2024 Start Date: 27th January 2024 End Date:28th January 2024

Maria C Bgj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Subcription issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Getting charge but unable to sign in please help I want to cancel that subscription

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Loss:
$20

Preferred solution: Full refund

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