Linda T Ebm

Steer Clear of this office!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing but a revolving door of employees. Have gone to him for at least 10 years with three kids and have paid roughly $20,000 plus.

Mark Lenz has no personality whatsoever and the office has but one employee over the 10-year span that I know. Today I couldn't pay the $300 to start treatment so I gave $100 and they pulled me into the backroom to discuss and dismissed us as a patient.

I should have done this a while ago and left as they charge way more than other orthodontists. Steer clear unless you enjoy paying more!!!!

View full review
Loss:
$200
Cons:
  • Wait time
  • Unfriendly
  • Berating
Reason of review:
Poor customer service

Preferred solution: Full refund

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