Lentz Used Vehicles Reviews
Lentz Used Vehicles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer rating: 1.0 star with consumers mostly dissatisfied and 100% unfavorable ratings. Recent review reports post-sale mechanical failures, a delayed repair authorization, undisclosed prior accident, and high price level noted by buyers.
Positive Feedback
One repair was ultimately covered by the dealer after dispute, showing limited willingness to address issues in at least one Lentz Used Vehicles review.
Negative Feedback / Risk Areas
- Reports of misrepresented vehicle condition and undisclosed accident history.
- Slow, inconsistent customer service and drawn-out repair approvals.
- High price level relative to perceived value.
- Common Lentz Used Vehicles customer complaints focus on post-sale reliability.
Key Takeaways for Future Customers
- Obtain an independent inspection before purchase.
- Confirm written disclosures and warranty terms.
- Budget for potential post-sale repairs and verify customer service response timelines.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer rating: 1.0 star with consumers mostly dissatisfied and 100% unfavorable ratings. Recent review reports post-sale mechanical failures, a delayed repair authorization, undisclosed prior accident, and high price level noted by buyers.
Positive Feedback
One repair was ultimately covered by the dealer after dispute, showing limited willingness to address issues in at least one Lentz Used Vehicles review.
Negative Feedback / Risk Areas
- Reports of misrepresented vehicle condition and undisclosed accident history.
- Slow, inconsistent customer service and drawn-out repair approvals.
- High price level relative to perceived value.
- Common Lentz Used Vehicles customer complaints focus on post-sale reliability.
Key Takeaways for Future Customers
- Obtain an independent inspection before purchase.
- Confirm written disclosures and warranty terms.
- Budget for potential post-sale repairs and verify customer service response timelines.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bought a truck, three days later it breaks down
- - Bought a truck July 21, 2022; sticker said good; bed work cost $1000; past accident not disclosed.
- - Three days later it misfired and brakes locked.
July 21, 2022, I bought a truck from this business. The window sticker showed that everything was in good working order.
Three days later, the truck starts to misfire and the breaks started locking up. This issue Lentz did pay for, but only after a long decision back and forth. I get the truck back, the breaks lock up, at that time I find out the shackles for the bed need to be rewarded.
Lentz paid for the breaks, I had to pay the 1000 for the bed to be fixed. In March I had a accident with the truck, at this time I find out that the truck Had a accident in the past that Kurt at Lentz auto failed to tell me about.
User's recommendation: Do not waste your time with this place, if you polish a pile of crap, it is still crap. That is what I believe is happening.
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