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LensesRX Online

LensesRX Online

lensesrx.com
What is your customer experience with LensesRX Online?

LensesRX Online Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

LensesRX Online has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendations say do not use.

Positive Feedback

No positive comments were provided in the single review of LensesRX Online; the feedback focuses on a negative transaction experience.

Negative Feedback / Risk Areas

  • Customer reports a bait and switch with returned eyewear, a core LensesRX Online customer complaints example.
  • Dispute resolution appears poor given the reviewer could not reverse the claim about the frame received.

Key Takeaways for Future Customers

  • Check LensesRX Online reviews before sending designer eyeglasses and photograph items pre-shipment.
  • Prepare documentation and expect potential difficulty obtaining refunds or resolving disputes.
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jonathan h Hqf

Bait and switch

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AI Highlights
  • I sent designer prescription glasses for new lenses.
  • I got a different, cheaper frame.
  • The company said the frame was original; I have no proof.

I sent my designer prescription eyeglasses for new lenses to these people. I received a different less expensive frame.

The company then insisted that they were the original and that was that. I did not take pictures of the original frame and therefore have no proof.

Loss:
$200

Preferred solution: Deliver product or service ordered

User's recommendation: do not use

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