Zachary D Kmc
map-marker Adrian, Michigan

Broken knife.

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LENOX Tools - Broken knife.
Just bought a Lenox gold utility knife for work. I'm a cabinetmaker, so I use box cutters a lot. The knife wouldn't open correctly, and I had to really put effort in to open the knife. Then I went to remove the blade to remove some over spill of glue on my cabinet, but then the blade got stuck, and then the knife wasn't able to close due to the blade being stuck most of the way out. So I tried to pull out the blade using channel locks, but the blade snapped in half. Overall, very dissatisfied with the quality of the knife. I love Lenox tools, I always buy your blades and knifes. But Ive never had this happen. And now my knife is completely unusable.
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Loss:
$13
Pros:
  • Great blades
  • Great knifes
Cons:
  • Blade was good till it broke in half stuck in the knife

Preferred solution: Let the company propose a solution

Donald H Oiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need screwdriver

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Horrible was nice but couldnt help me with what I needed screwdriver replacement separately shut it offered me a whole new kit
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Loss:
$25

Preferred solution: Let the company propose a solution

User's recommendation: Horrible was nice but couldn’t help me with what I needed screwdriver replacement separately shut it offered me a whole new kit

Robert S Wlm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

I purchased wire cutters about a year ago. I had need of them today and pulled them from my toolbox. They are rusted.

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I can not support this inferior product. My wire cutters are rusted. They are only one year old.
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Loss:
$15

Preferred solution: Apology

User's recommendation: Stay away from Lenox tools.

m w Avj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst utility knife - BEST blades !! Knife is crap !

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LENOX Tools - Worst utility knife - BEST blades !! Knife is crap !
LENOX Tools - Worst utility knife - BEST blades !! Knife is crap ! - Image 2
LENOX Tools - Worst utility knife - BEST blades !! Knife is crap ! - Image 3
LENOX Tools - Worst utility knife - BEST blades !! Knife is crap ! - Image 4
LENOX Tools - Worst utility knife - BEST blades !! Knife is crap ! - Image 5
This is my Fifth(5th) knife in three(3) years !!!! Unacceptable! I still have two of my dad's utility knives(which have Lenox blades in them). These Craftsman utility knives are over 60 years old and still work perfectly. Why is it the the WORLD'S BEST BLADE manufacturer builds such a *** poor knife ?????? The glue used is awful - head pops off, magnets fall out. The castings that hold the head in place are chiwanese "pot metal" garbage. SEE THE PICS -- all users complain about the same details and yet NOTHING has changed.. - Harbor Freight builds a better knife ????? Wake up Lenox !!
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Loss:
$100
Pros:
  • Absolutely the best utility knife blade on the market
Cons:
  • Worst utility knife to hold the best blades
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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