Zachary D Kmc
map-marker Adrian, Michigan
#3138122 
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Broken knife.

4.2
LENOX Tools - Broken knife.
Just bought a Lenox gold utility knife for work. I'm a cabinetmaker, so I use box cutters a lot. The knife wouldn't open correctly, and I had to really put effort in to open the knife. Then I went to remove the blade to remove some over spill of glue on my cabinet, but then the blade got stuck, and then the knife wasn't able to close due to the blade being stuck most of the way out. So I tried to pull out the blade using channel locks, but the blade snapped in half. Overall, very dissatisfied with the quality of the knife. I love Lenox tools, I always buy your blades and knifes. But Ive never had this happen. And now my knife is completely unusable.
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Loss:
$13
Pros:
  • Great knifes
  • Great blades
Cons:
  • Blade was good till it broke in half stuck in the knife

Preferred solution: Let the company propose a solution

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Helpful
Donald H Oiu

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 Verified Reviewer
#2502992 
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Need screwdriver

3.6
Horrible was nice but couldnt help me with what I needed screwdriver replacement separately shut it offered me a whole new kit
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Loss:
$25

Preferred solution: Let the company propose a solution

User's recommendation: Horrible was nice but couldn’t help me with what I needed screwdriver replacement separately shut it offered me a whole new kit

Comment
Helpful
Robert S Wlm

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 Verified Reviewer | map-marker New York, New York
#1967936 
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I purchased wire cutters about a year ago. I had need of them today and pulled them from my toolbox. They are rusted.