Lenox Hotel Reviews

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expensive hotel ainsley chu nathaniel ainsley dagupan city city providing dirty food dagupan expensive service nathaniel cheater manager manager dagupan
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Lenox Hotel Dagupan the most expensive hotel in Dagupan impolite staff and cheating people money

Lenox Hotel Dagupan Walang wifi sa mga rooms. Cant access the suite rooms without getting the elevator key from the frontdesk (hassle at ubos oras pano kung naeebak ka na). Old school televisions. Of course, u have to ensure ur patron's security. all im saying is why dont u issue one keycard for each penthouse occupant. Para di na kme pabalik balik sa frontdesk to get access s penthouse which is our right to get in or out whenever we wanted to. "Im just saying." Ang pizza crust sa cafe feliz parang bato ang tigas tigas. I complain but they give lot of useless reason and answer. BASTOS masyado
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ID
#555496 Review #555496 is a subjective opinion of poster.
Location
Dagupan, Ilocos Region
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer

Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager

Lenox Hotel Dagupan expensive hotel with poor and bad service. Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager Lenox Hotel Dagupan expensive hotel with poor and bad service Nathaniel Ainsley Chu the liar and cheater manager
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ID
#489357 Review #489357 is a subjective opinion of poster.
Location
Alaminos City, Ilocos Region
New Reviewer

Nathaniel Ainsley Chu is a liar and cheater Lenox Hotel Dagupan house of ***

Lenox Hotel Nathaniel Ainsley Chu is a liar and cheater very dishonest person. Expensive hotel offering poor service and unsanitary food. It begins with the reservations messing up with our booking, for a couple Nathaniel Ainsley Chu the son of the owner of Lenox Hotel give us a twin room and the only manager available at the hotel is the front office manager - Mr.Nathaniel Ainsley Chu a very rude and unapologetic individual ! He was not willing to accept the mess up, has a very arrogant attitude ! His solution to the mess up - we can't do anything take the room or leave it ! Another receptionist who was terrified of his managers behavior offered to join the twin beds which was the only option however the beds could be joined but the head rest are fixed to the ground so we had a joined beds without the headrest. It was very sad for a hotel that has five stars on the logo to offer such poor service, another instance was the TV in the room wasn't working it was reported several times but for the entire stay they did not bother to come and fix it ! Again had to face Mr Nathaniel Ainsley Chu who was the only available manager and he started howling that someone had gone to fix it but couldn't do it since I was not in the room. If you are someone who enjoys good service Lenox Hotel Dagupan is not the place you want to be of course unless the hotel management takes the service seriously and rectify this with immediate action for the beautiful property they have. Also Lenox Hotel Dagupan is also a place for *** and majong. Beware of this hotel Lenox Hotel Dagupan specially Nathaniel Ainsley Chu very dishonest person liar and swindler.
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ID
#489352 Review #489352 is a subjective opinion of poster.
Location
Dagupan City, Ilocos Region
New Reviewer

Lenox Hotel the most expensive hotel and bad service hotel in Dagupan

Lenox Hotel Nathaniel Ainsley Chu is a liar and cheater very dishonest person. Expensive hotel offering poor service and unsanitary food. It begins with the reservations messing up with our booking, for a couple Nathaniel Ainsley Chu the son of the owner of Lenox Hotel give us a twin room and the only manager available at the hotel is the front office manager - Mr.Nathaniel Ainsley Chu a very rude and unapologetic individual ! He was not willing to accept the mess up, has a very arrogant attitude ! His solution to the mess up - we can't do anything take the room or leave it ! Another receptionist who was terrified of his managers behavior offered to join the twin beds which was the only option however the beds could be joined but the head rest are fixed to the ground so we had a joined beds without the headrest. It was very sad for a hotel that has five stars on the logo to offer such poor service, another instance was the TV in the room wasn't working it was reported several times but for the entire stay they did not bother to come and fix it ! Again had to face Mr Nathaniel Ainsley Chu who was the only available manager and he started howling that someone had gone to fix it but couldn't do it since I was not in the room. If you are someone who enjoys good service Lenox Hotel Dagupan is not the place you want to be of course unless the hotel management takes the service seriously and rectify this with immediate action for the beautiful property they have. Also Lenox Hotel Dagupan is also a place for *** and majong. Beware of this hotel Lenox Hotel Dagupan specially Nathaniel Ainsley Chu very dishonest person liar and swindler. 3b22207
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1 comment
#954116

This is obviously work of a disgrunled employee or competitor hotel. I checked in to this hotel and all the staff were very polite.

The food was really good at the restaurant, my only concern that is its restaurant is only open till 11pm.

I had no concern with my room slept great. And i didnt see any gambling area in this hotel...

ID
#488378 Review #488378 is a subjective opinion of poster.
Location
Calasiao, Ilocos Region
New Reviewer

Lenox Hotel the most expensive hotel in Dagupan City providing bad service and dirty food and drink

Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel the most expensive hotel in Dagupan City providing poor service and dirty food. Lenox Hotel staff are very impolite bastos mag salita
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ID
#488343 Review #488343 is a subjective opinion of poster.
Location
Lucena, Calabarzon

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