Diana Z Suj

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Verified Reviewer
| map-marker Canton, Massachusetts

Although the customer service department is awful the collection is cute

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Updated by user Oct 13, 2023

Same old same old— I just will never purchase anything from this company again. I will continue to use my incomplete piece and I will be very vocal to all of my friends and family about why this piece looks like this.

Original review Oct 06, 2023

I purchased a $100.00 collectible building. When I opened the box, a small but relevant piece was missing.

I have tried multiple times in many ways to get the piece.

I wasnt even getting any answers at all until I found your website. I did get one phone call that unfortunately I missed, the first day that I left a review on your site and then per usual nothing

View full review
Loss:
$100
Pros:
  • Cute collection
Cons:
  • Apparently the quality control is inadequate and definitely the customer

Preferred solution: I want the damn part

User's recommendation: It’s cute, but hopefully everything is actually in the box

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