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Lemax Ltd

Lemax Ltd

www.lemax.net
What is your customer experience with Lemax Ltd?

Lemax Ltd Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lemax Ltd has a 2.6 star rating from 1 review, with consumers mostly neutral; the collection is described as cute but quality control and customer service are concerns.

Key Takeaways for Future Customers

  • Check recent Lemax Ltd reviews for product condition before buying collectible items.
  • Expect medium price level and a diverse product range but verify parts included on arrival.

Negative Feedback / Risk Areas

  • Repeated customer service unresponsiveness and difficulty obtaining missing parts.
  • Problems with exchange, refund and cancellation policy and unresolved customer complaints.

Positive Feedback

The product design and cute collection appeal to buyers and the website and product variety are valued by reviewers.

View full overview ›

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Diana Z Suj

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Verified Reviewer
| map-marker Canton, Massachusetts

Although the customer service department is awful the collection is cute

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Purchased a $100.00 collectible; a missing piece.
  • - I tried to obtain the missing piece; I found the website and had one missed call the day I left a review.
Updated by user Oct 13, 2023

Same old same old— I just will never purchase anything from this company again. I will continue to use my incomplete piece and I will be very vocal to all of my friends and family about why this piece looks like this.

Original review Oct 06, 2023

I purchased a $100.00 collectible building. When I opened the box, a small but relevant piece was missing.

I have tried multiple times in many ways to get the piece.

I wasnt even getting any answers at all until I found your website. I did get one phone call that unfortunately I missed, the first day that I left a review on your site and then per usual nothing

Loss:
$100
Pros:
  • Cute collection
Cons:
  • Apparently the quality control is inadequate and definitely the customer

Preferred solution: I want the damn part

User's recommendation: It’s cute, but hopefully everything is actually in the box

View full review

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