Leisure Tech NY
Leisure Tech NY Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Leisure Tech NY has 4.1 star rating based on 3 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
Media from reviews
NON RELIABLE ,DO NOT RETURN CALLS , AND NEVER COME BACK TO FIX A PROBLEM.
We had leisure tech add on a sun room . We have a leak, the building shifted so the windows and doors dont close properly and the one time they did come back (after much calling,and screaming ) they put a dent in the ceiling.
You know they didnt come back for anything else. So we have a lovely room that leaks and if the temperature changes outside you have such loud noises from the material they usse you cant enjoy it anyway. Do your research, check the products they use ...Dont go to leisure tech.
Go to someone reliable. Margaret Bowlander clinton corners ny 12514 tel # 845-266-**** call me and Ill tell you and show you so you dont make the same mistake
- Dont return calls
- No customer service
Preferred solution: Let the company propose a solution
Perfect coordinated build & excellent service
When Leisure Tech installed our pool 3 years ago, they worked closely with our deck contractor to coordinate schedules and plan the best location. They have been taking good care of the pool ever since.
It is always sparkling and inviting, without the overuse of chemicals.
The employees are professional and knowledgeable, and very accessible by phone or email to answer questions and address concerns. Taking care of a pool can be a time burden, especially when it is at a weekend or vacation residence, but with Leisure Tech I know they are there looking out for any issues that might arise, from pool opening to closing, and throughout the season
Leisure Tech installed my pool and it was a great experience
I was referred to Leisure Tech Pools in Hyde Park, N.Y. by my friend who had a Carribean Viking fiberglass pool installed by the company seven years ago. After looking at my friends job and doing over three months of research speaking to nine different pool companies {as I like to think things over} I decided to have Leisure Tech come out as I wanted to research what could be done in my backyard. Now I got to tell you Leisure Techs owner Mike Martino came out with his sales man Karl and they were very professional, very skilled and gave me some great observations on how to remodel and install my new pool in my backyard.
After speaking to my wife we decided to buy a fiberglass pool even though it was the fall. Leisure Tech had their own men and did everything from start to finish helping me obtain my permit, coming exactly when they said they would, installed the pool perfectly with all plumbing and electric and came back six months later and installed my heat pump, my patio and fence. Their men were polite, clean and worked very diligently taking orders from a production manager named Nick.
Kudos to Leisure Tech for a job well done!
Leisure Tech NY Incapable of Doing Good Work
I purchased a new in ground pool and concrete patio around the pool from Leisure Tech NY late last year. The work is beyond terrible. Their work is sloppy and truly looks like a 12 year old installed the job. My pool is a few inches lower on one side, the liner not attached correctly, my heater doesn't work after 10 months and the worst part is the patio is chipping, blotchy and completely uneven everywhere!
It gets worse. Eric Castaldo and Mike Martino the owners will not do anything about their sorry work. I called the for 3 months about 2-3 a week and they made promises to come out and fix the issue. When Eric finally called to say they were coming out he demanded the $300 pool opening fee before they would warranty any of the project and fix their mistakes.
I explained to Eric Castaldo that since they have not been responsive I didn't feel comfortable paying them $300 when my $30,000 project wasn't complete or even close to done correctly. He flipped like a light switch calling me names, asking me to come to their office so he can kick my ***. He also said "I'm Italian and you don't know who you're *** with". He's a sad excuse for a business man, and a sad excuse for a man in general.
Mike Martino is quiet on the other hand, but still won't do anything to remedy the poor install. And Mike even told me on the phone it was their fault and they did install my job incorrectly. Yet they wouldn't fix it.
Before you even consider this shady, fly by night company, read other reviews and you'll see they are similiar to mine. One review even said Eric was his neighbor and treated him the same way.
Don't be an *** like me and go with a company like this to save a few thousand. It's not worth it.
So my advice is BEWARE of LeisureTechNY.com AKA Leisure Tech NY in Hyde Park NY --> or wherever else they move to to avoid angry consumers.
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Hey Margaret,
We are terrible sorry to hear you had this experience with the company, and truly wish to resolve this issue and concern as it paints the company and services we render in a bad light. We understand you frustration on the manor and wish to correct the issue and problems at hand.
Please give the shop a call directly, and speak to the owner directly as he will be awaiting your call to address the issue and concern.
We have spoke to your husband earlier but was told to directly talk to you about this manor. Please contact us at your earliest convenience when you are free so we can clear up this issue.