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I bought a liner, liner pad, clips to hold the liner and wedges for around the inside of my pool. I did not start putting my pool for a month and a half after my supplies arrived. My pool maintenance man informed me I had purchased the overlap liner and I needed the...
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1.7
I didn't like
  • Return and exchange policy
#653643
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These peoples customer service is the worst I have every saw, if you can get ahold of someone they do not have a clue what they are doing and if you ask to speak to there supervisor of course they are unavailable but will put you through to voice mail and will never...
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#507222
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Ordered 3 solar panels total of $750.00 from company. I paid an installer $300 to install of roof. Leaks at the connectors. Wrong parts, none fitting end capps and pin hole leaks in several places in all three panels units. Very poor quality. Numerous calls to...
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#434202
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My name is Julieann Barney and I live in Bradford, VT. Three years ago I purchased a very expensive solar reel for our pool. Well the rod broke and it appears that the inner piece was faulty. As requested by the company I sent them pictures - several times in fact....
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#245519
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I've purchased from poolsupplies.com in the past without any problems but this time I needed to cancel my order. I called before I received notification of shipping and after 20 minutes on hold while they check with the manager I was told they couldn't cancel...
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Anonymous
Susan

I have just had a similar experience, only mine is with a return. In order to return a very inferior product, I am told I have to pay the shipping BOTH WAYS (their original a...

#243279
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t me tell you what a a horrible experience I had dealing with this company. I purchased a Automatic Cleaner from poolsupplies.com website. I based my purchase off the description and photos provided. The product I received was nothing like what was advertised on the...
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Anonymous
Shona

We are equally having problems with the customer service from this Pool Supply company. We will definitely look for another company to furnish our pool cover and other product...

Anonymous
Ed

I purchased a 14x28 12mil diamond solar pool cover from poolsupplies.com. I bought I in April of 2013. It said it had a 6 year warranty. It is now May 2014 and all of the diam...

#204860
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Leisure Living is Fraud I bought apool table in December it was to be delivered in January I recived a phone call that it needed to be rescheduled left on my voicemail and to conact the phone number 951-719-2900 which was temporaly out of service so I went to the...
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Anonymous
Gary Stevens

I bought a rip stopper pool cover from Leisure Living. The warranty was against any rips for 5 years. As soon as it came I knew there would be a problem. It was thin as paper....

Anonymous
Henry

A law suite against the owners of this company will be filed soon for information call me 909 721-0483 wssic@aol.com Henry

#144296
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Leisure Living, a pool supply mail order catalog based in Buffalo, NY, advertised one model of pool filter, but sent a different one. It wouldn't have been so bad, but the one they sent did not fit my pool as the one I thought I was buying would have. I told them...
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#132299
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I think it depends on what you buy and who you buy it from. I have read some horror stories and I wanted to set the record straight. I delt with a Nisha and she was so polite and attentive. She was not only able to get me a great price, but she made me feel completly...
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#125523
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Before you spend a dime, please understand the information below. Leisure Living customers are at great risk right now. You have a chance to lose your money. Leisure Living Superstore, Inc. owns and operates specialty stores whihc sell spas, gazebos, barbecue islands,...
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#114649
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